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Exterior view, Biwako Hanakaido in Otsu
Biwako Hanakaido
Lobby, Biwako Hanakaido in Otsu
Bathroom, Biwako Hanakaido in Otsu
Restaurant, Biwako Hanakaido in Otsu
Entrance, Biwako Hanakaido in Otsu
Bathroom, Biwako Hanakaido in Otsu

Removed from saved list

8.9

Excellent

459 reviews

459 reviews

Room comfort and quality 10.0
Service 9.4
Cleanliness 9.1
Facilities 8.9
Value for money 8.6
Location 8.4
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Hiyoshi Taisha
3.3 km
Ukimido
3.5 km
Lake Biwa Bridge
5.1 km
Hieizan Enryaku-ji Temple
5.1 km
Omi Shrine
7.3 km
Closest landmarks
Ogoto Onsen Kanko Park
170 m
Spa Resort Ogoto Agaryanse
400 m
Fukuryo-ji Temple
700 m
Ogoto Shrine
700 m
Ogotoonsen
930 m

Biwako Hanakaido

1-1-3, Ogoto, Otsu, Otsu, Otsu, Japan, 520-0101 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Otsu part of Otsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hieizan Enryaku-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

940 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Spa

Sauna

Shops

Your dates are popular among travelersUsers are booking a place in Otsu every 8 minutes on Agoda.com
Value for money8.6
Location rating8.4

Rooms available at Biwako Hanakaido

Exceptional
Room comfort & quality

10

Twin Room with Open-Air Hot Spring Bath
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Suite with Open-Air Hot Spring Bath
...
  • Room size: 96 m²/1033 ft²
  • Lake view
  • 2 single beds and 2 futons
Enter dates to see prices
Junior Suite with Open-Air Hot Spring Bath
...
  • Room size: 64 m²/689 ft²
  • Lake view
  • 2 single beds and 3 futons
Enter dates to see prices
Room with Tatami Area
...
  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds and 3 futons
Enter dates to see prices
Room with Tatami Area and Open-Air Bath
...
  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds and 3 futons
Enter dates to see prices
Standard Japanese-Style Room
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 3 futons
Enter dates to see prices
Superior Japanese-Style Room
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Twin Room
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 3 single beds
Enter dates to see prices
Japanese-Western Style Room with Open-Air Bath
...
  • Room size: 64 m²/689 ft²
  • Lake view
  • 2 single beds & 3 futons
Enter dates to see prices
Japanese-Style Room (10 Tatami)
...
  • Non-smoking
Enter dates to see prices

Frequently asked questions

Does Biwako Hanakaido offer shuttle service for getting around?

For your ease of travel around the city, Biwako Hanakaido provides None right where you need it making it easy for you to get to places effortlessly.

Does Biwako Hanakaido offer spa services?

You can benefit from your stay at Biwako Hanakaido all the more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

At what time of the year is Biwako Hanakaido most popular?

Biwako Hanakaido's most popular month where verified tourists have stayed the most is in December.

In which languages can Biwako Hanakaido's employees communicate?

Biwako Hanakaido can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are supported at Biwako Hanakaido?

Enjoy the convenience of easy payment at Biwako Hanakaido which accepts up to 7, with payment card options including Discover Card, American Express, Cash, Visa, and MasterCard.

What do guests love most about Biwako Hanakaido?

Verified guests that stayed at Biwako Hanakaido have given this property a rating of 9.4 for its excellent service as the major highlight for their stay.

What is the verified guest review consensus about Biwako Hanakaido's breakfast?

60.0% of our past visitor ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Biwako Hanakaido down in the review section.

What is the typical rating that past Business travelers' have given to Biwako Hanakaido?

Past business travelers that have stayed at this property have given Biwako Hanakaido an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Biwako Hanakaido?

Past families with young children that have stayed at this property have given Biwako Hanakaido an average rating of 8.8. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Biwako Hanakaido?

The closest airport to Biwako Hanakaido is Tajima Airport, 111.0 km away.

Is breakfast offered at Biwako Hanakaido?

Customers can enjoy breakfast offered with an additional charge of 2000 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

What people love about Biwako Hanakaido

  • 8.8

    Excellent
    Cleanliness

    "Good onsen, fantastic food quality, clean and big room for my whole family."

    Vincent

    |

    August 29, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Food is delicious, onsen is considered big and well maintained, ryokan rooms are clean, with a good view."

    kangrui

    |

    December 15, 2022

  • 10

    Exceptional
    Spaciousness

    "Spacious room, common and dining area."

    Wai

    |

    January 30, 2023

Property ranking|Compared to 101 Otsu properties
Room comfort score
10/10
Cleanliness score
9.1/10
Value for money score
8.6/10
Service score
9.4/10
Better than
99
%
of Otsu properties
Better than
97
%
of Otsu properties
Better than
91
%
of Otsu properties
Better than
91
%
of Otsu properties
More about Biwako Hanakaido

More about Biwako Hanakaido

Experience Serenity and Tradition at Biwako Hanakaido in Otsu, Japan

Welcome to Biwako Hanakaido, a serene and traditional 4-star hotel nestled in the picturesque city of Otsu, Japan. With its rich history dating back to 1941, this charming hotel offers a unique blend of modern comforts and traditional Japanese hospitality. With 43 beautifully appointed rooms, Biwako Hanakaido provides a tranquil retreat for discerning travelers seeking an authentic Japanese experience. As you step into Biwako Hanakaido, you will be captivated by its timeless elegance and peaceful atmosphere. The hotel underwent renovation in 2001, ensuring that guests can enjoy modern amenities while still being immersed in the hotel's historic charm. Whether you are traveling for business or leisure, Biwako Hanakaido offers a perfect sanctuary to relax and rejuvenate. Check-in at Biwako Hanakaido begins at 03:00 PM, allowing you ample time to settle in and explore the hotel's exquisite surroundings. The check-out time is until 11:00 AM, giving you a leisurely morning to savor a delicious breakfast or take a stroll in the hotel's lush gardens. The hotel's child policy ensures a peaceful and tranquil environment for all guests, as children may incur extra charges for their stay.

Unwind and Indulge in Biwako Hanakaido's Entertainment Facilities

At Biwako Hanakaido, you can expect a plethora of entertainment facilities that will cater to your every need. Whether you're looking to relax, have fun, or simply enjoy some quality time with loved ones, this luxurious hotel has it all. Indulge in a rejuvenating massage or soak in the soothing sauna to melt away the stresses of everyday life. For those seeking ultimate relaxation, the spa offers a range of treatments and therapies that will leave you feeling refreshed and revitalized. If you're in the mood for some retail therapy, the hotel's shops offer a variety of unique and locally-made products. You can also explore the beautifully landscaped garden, perfect for a leisurely stroll or a tranquil picnic. And for those who love to sing their hearts out, the karaoke facilities will provide endless hours of entertainment and laughter. Don't forget to visit the gift/souvenir shop, where you can find the perfect memento to take home and cherish the memories of your stay at Biwako Hanakaido. With its array of entertainment facilities, this hotel ensures that every moment of your stay is filled with joy and relaxation.

Convenience at its Finest: Biwako Hanakaido's Exceptional Facilities

At Biwako Hanakaido in Otsu, Japan, convenience is taken to a whole new level with an array of exceptional facilities. With room service available, guests can indulge in a delectable meal or a refreshing beverage without ever leaving the comfort of their room. The safety deposit boxes provided ensure that valuable belongings are securely stored, giving guests peace of mind throughout their stay. For those who need to stay connected, Wi-Fi is available in public areas, allowing guests to easily browse the internet or check their emails. Additionally, Biwako Hanakaido offers a designated smoking area for guests who enjoy a cigarette. Luggage storage is also provided, allowing guests to explore the beautiful surroundings of Otsu without the burden of carrying their bags. For a quick snack or a refreshing drink, guests can make use of the vending machine conveniently located on-site. Finally, with daily housekeeping services, guests can always return to a clean and tidy room after a day of exploring. With these outstanding facilities, Biwako Hanakaido ensures that guests have everything they need for a convenient and enjoyable stay.

Convenient Transport Facilities at Biwako Hanakaido

At Biwako Hanakaido, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless stay. For those traveling by car, we provide a spacious car park onsite, allowing you to park your vehicle with ease. What's more, our self-parking option gives you the freedom to come and go as you please. The best part? Our car park is free of charge, giving you one less thing to worry about during your stay. If you prefer to leave the driving to someone else, our shuttle service is at your disposal. Our reliable and efficient shuttle service operates at scheduled times, taking you to and from popular attractions and transportation hubs in the area. Whether you're exploring the stunning landscapes of Otsu or heading to Kyoto for a day trip, our shuttle service will ensure you reach your destination comfortably and on time. So sit back, relax, and let us take care of your transportation needs at Biwako Hanakaido.

Savor the Finest Culinary Delights at Biwako Hanakaido

Indulge in a gastronomic journey like no other at Biwako Hanakaido, where a plethora of dining options await to tantalize your taste buds. Start your day with a freshly brewed cup of coffee at the charming coffee shop, where the rich aroma and cozy ambiance create the perfect setting for a morning pick-me-up. For a more substantial meal, head to the elegant restaurant, where a team of skilled chefs crafts exquisite dishes inspired by both traditional Japanese cuisine and international flavors. From delicate sushi and sashimi to succulent grilled meats and fresh seafood, every bite is a symphony of flavors that will leave you craving for more. If you prefer to dine in the comfort and privacy of your own room, Biwako Hanakaido also offers convenient room service. Indulge in a delectable meal while enjoying the breathtaking views of Lake Biwa from the comfort of your own balcony. To ensure your stay is as comfortable and enjoyable as possible, the hotel provides daily housekeeping, ensuring that your dining experience is accompanied by a clean and pristine environment. Whether you choose to dine in the coffee shop, restaurant, or in the privacy of your room, Biwako Hanakaido promises an unforgettable culinary experience.

Discover the Serenity of Otsu, Japan

Nestled on the shores of Lake Biwa, Otsu is a charming city that offers a serene escape from the bustling streets of nearby Kyoto. Boasting a rich history and natural beauty, Otsu is a hidden gem waiting to be explored. One of the main attractions in Otsu is Lake Biwa, the largest freshwater lake in Japan. With its crystal-clear waters and picturesque surroundings, the lake offers a tranquil setting for boating, fishing, and leisurely walks along the shore. Nature lovers will also appreciate the nearby Hieizan Enryakuji Temple, a UNESCO World Heritage site located on Mount Hiei. This sacred mountain is known for its stunning views and peaceful hiking trails, making it a popular destination for both locals and tourists. In addition to its natural wonders, Otsu is also home to a number of cultural and historical landmarks. The Omi Jingu Shrine, dedicated to Emperor Tenji, is a must-visit for history enthusiasts. The shrine's beautiful architecture and serene atmosphere provide a glimpse into Japan's rich cultural heritage. For those interested in learning more about Otsu's history, the Otsu City Museum of History offers fascinating exhibits that showcase the city's past. With its blend of natural beauty, cultural attractions, and peaceful ambiance, Otsu is the perfect destination for travelers seeking a tranquil retreat. Whether you're exploring the shores of Lake Biwa or immersing yourself in the city's rich history, Otsu promises an unforgettable experience that will leave you feeling rejuvenated and inspired.

Traveling from the Nearest Airports to Biwako Hanakaido

Located in the beautiful city of Otsu, Japan, Biwako Hanakaido is a stunning destination that offers a perfect blend of natural beauty and traditional Japanese charm. To reach this enchanting resort, you have several options depending on the nearest airport to Otsu. If you are arriving at Kansai International Airport, the most convenient way to reach Biwako Hanakaido is by taking a direct train. From the airport, you can board the Haruka Limited Express train to Kyoto Station, which takes approximately 75 minutes. Once you reach Kyoto Station, transfer to the JR Biwako Line and enjoy a scenic 20-minute train ride to Otsu Station. From Otsu Station, it's a short taxi or bus ride to Biwako Hanakaido. Alternatively, if you are flying into Osaka International Airport (Itami Airport), you can also take a train to reach Biwako Hanakaido. From the airport, take the Osaka Monorail to Hotarugaike Station, and then transfer to the Hankyu Takarazuka Line to reach Umeda Station. At Umeda Station, switch to the JR Kyoto Line and travel to Otsu Station. From Otsu Station, you can easily reach Biwako Hanakaido by taxi or bus. No matter which airport you choose to arrive at, the journey to Biwako Hanakaido is an adventure in itself. Immerse yourself in the breathtaking landscapes and traditional Japanese culture as you make your way to this idyllic retreat in Otsu, Japan.

Explore the Rich Cultural Heritage and Natural Beauty near Biwako Hanakaido

Located in Otsu, Japan, Biwako Hanakaido offers a perfect blend of natural beauty and cultural heritage. Just a short distance away, you'll find several landmarks and attractions that are worth exploring during your stay. One of the most prominent landmarks nearby is the Hieizan Enryaku-ji Temple. Perched on Mount Hiei, this temple complex is a UNESCO World Heritage site and offers breathtaking panoramic views of Lake Biwa. Another notable temple is the Ishiyamadera Temple, known for its stunning architecture and serene surroundings. Nature enthusiasts will be delighted to visit Biwako Valley, a popular ski resort in the winter and a picturesque spot for hiking and enjoying the vibrant colors of cherry blossoms in spring. For a tranquil experience, head to Ukimido, a floating temple pavilion located on the shores of Lake Biwa. History buffs shouldn't miss the opportunity to visit Mii-dera Temple (Onjo-ji Temple) and Hiyoshi Taisha, both steeped in ancient tales and boasting impressive structures. And if you're interested in local folklore, a visit to Omi Shrine, known for its connection to the famous Tale of Genji, is a must. As you explore the area, don't forget to admire the architectural marvel of Lake Biwa Bridge, Japan's longest cable-stayed bridge. For a break during your journey, the Otsu Service Area offers a variety of amenities and dining options. With such a diverse range of landmarks and attractions nearby, Biwako Hanakaido provides an ideal base for immersing yourself in the rich cultural heritage and natural beauty of Otsu, Japan.

Convenient Public Transport Stations Near Biwako Hanakaido

Situated in the picturesque city of Otsu, Japan, Biwako Hanakaido offers easy access to several nearby public transport stations. Travelers staying at this charming hotel can take advantage of the convenience and efficiency of Wani, Minami-Shiga, Kamisakaemachi, Hira, Sakamoto, Shiga, Ishiba, Wani Train Station, Shigasato, and Nakanoshō stations. Wani Train Station, located just a short distance from Biwako Hanakaido, is a major transportation hub in the area. From here, guests can easily explore the city and its surrounding attractions. Minami-Shiga and Kamisakaemachi stations are also within close proximity, providing convenient access to other parts of Otsu and beyond. For those looking to venture further afield, Hira and Sakamoto stations offer connections to nearby cities and towns. Shiga, Ishiba, Shigasato, and Nakanoshō stations are also easily accessible from the hotel, allowing guests to explore the wider region with ease. With such a wide range of public transport options available, guests at Biwako Hanakaido can enjoy the freedom and flexibility to explore Otsu and its surroundings at their own pace.

A Gastronomic Delight: Dining Options near Biwako Hanakaido

Biwako Hanakaido is surrounded by a plethora of dining options that are sure to satisfy even the most discerning palates. Just a stone's throw away, you will find a range of culinary delights to choose from. For a taste of traditional Japanese cuisine, head to Kaneyo, where you can indulge in delectable sushi and sashimi. If you're in the mood for some authentic local flavors, Tenka Gomen is the place to be, offering a variety of mouthwatering Otsu specialties. Craving something international? Wurzburg is a charming European-style restaurant that serves up delicious German dishes. And for those who can't start their day without a cup of joe, Kona's Coffee Otsu is the perfect spot to enjoy a freshly brewed coffee. With so many options to choose from, your taste buds are in for a treat during your stay at Biwako Hanakaido.

Shop 'til You Drop at Biwako Hanakaido's Surrounding Shopping Landmarks

Biwako Hanakaido is conveniently located near several shopping landmarks that offer a unique and diverse shopping experience. Just a short distance away, you'll find Izutsu Yatsuhashi Hompo Oiwake, where you can indulge in the famous traditional Japanese confectionery known as yatsuhashi. Road Station Imokonosato is also nearby, offering a wide variety of local produce, snacks, and souvenirs. For art enthusiasts, Yoshibuki Gallery Yuraku showcases a collection of exquisite pottery and ceramics. If you're looking to try some local delicacies, Hiei-yuba YUBA-HACHI is the perfect place to sample delicious yuba dishes made from soy milk. Kanou Shoujuan Sunai no Sato is a must-visit for those interested in traditional Japanese crafts, offering a range of handmade goods and textiles. After a day of shopping, unwind at Ogoto Onsen Kanko Park, where you can relax in the soothing hot springs and enjoy stunning views of Lake Biwa. And if you're in need of some retail therapy, Marucho is a shopping center located nearby, offering a wide range of stores and boutiques. With these fantastic shopping options just a stone's throw away, Biwako Hanakaido is the perfect destination for both relaxation and retail therapy.

Affordable Luxury: Experience Biwako Hanakaido at a Surprisingly Reasonable Price

Escape to the serene beauty of Otsu, Japan, without breaking the bank at Biwako Hanakaido. Offering an exceptional level of luxury and comfort, this enchanting hotel provides an unforgettable experience at an average price of just $385 per room. Compared to the average price of a hotel room in Otsu, which stands at $202, Biwako Hanakaido offers incredible value for money, making it an ideal choice for travelers seeking a lavish stay without compromising their budget. At Biwako Hanakaido, every penny spent is worth it. From the moment you step foot into the elegant lobby, you'll be captivated by the hotel's exquisite design and attention to detail. The spacious rooms are tastefully decorated, featuring modern amenities and breathtaking views of the surrounding natural beauty. Indulge in the ultimate relaxation at the hotel's luxurious spa, or savor delectable culinary delights at the on-site restaurant, which offers a diverse menu of both local and international cuisines. Whether you're planning a romantic getaway, a family vacation, or a solo retreat, Biwako Hanakaido offers an exceptional experience at a price that won't break the bank. Book your stay today and immerse yourself in the tranquility and luxury that this remarkable hotel has to offer.

Exceptional Staff and Beautiful Accommodations

Biwako Hanakaido in Otsu, Japan offers a beautiful stay with exceptional staff and outstanding customer service. Chiruchu, our main contact, deserves a special mention for her outstanding personality and understanding. The staff at this hotel are friendly, helpful, and made our stay perfect. The room was precious and clean, providing a totally relaxing environment. The food menu offered interesting and varied options. The location is perfect for driving in for a short stay. Overall, the friendliness of the staff, the cleanliness of the room, and the wonderful accommodations make Biwako Hanakaido a top choice for travelers.

A Luxurious Retreat with Exceptional Customer Ratings

Escape to Biwako Hanakaido, a luxurious retreat nestled in the serene surroundings of Otsu, Japan. With an impressive overall rating of 8.9, this hotel has garnered rave reviews from satisfied guests who have experienced its impeccable service and top-notch facilities. From the moment you step foot into the hotel, you will be greeted by a warm and attentive staff who are dedicated to ensuring your comfort and satisfaction throughout your stay. One of the standout features of Biwako Hanakaido is its exceptional food and dining options, which have earned a perfect rating of 10.0. Indulge in a culinary journey like no other as you savor delectable Japanese cuisine prepared with the finest ingredients by skilled chefs. Whether you choose to dine at the elegant restaurant or enjoy a traditional Japanese kaiseki meal in the privacy of your own room, every bite is a delight for the senses. Cleanliness is another aspect that guests have praised, with a rating of 9.1. The hotel's meticulous attention to detail ensures that every corner is spotless, creating a hygienic and inviting environment for guests to relax and unwind. The spacious and comfortable rooms, which have received a perfect rating of 10.0 for comfort, provide a haven of tranquility where you can rejuvenate after a day of exploring the beautiful surroundings. With a location rating of 8.4, Biwako Hanakaido offers a peaceful retreat away from the hustle and bustle of the city, while still being conveniently located near popular attractions. Whether you choose to explore the nearby Lake Biwa or venture into the vibrant city of Kyoto, the hotel's staff will be more than happy to assist you with recommendations and transportation arrangements. From the moment you arrive until the time of your departure, the staff at Biwako Hanakaido will go above and beyond to ensure your stay is nothing short of exceptional. With a staff performance rating of 9.4, their dedication and attentiveness will leave a lasting impression, making your stay truly memorable. Experience the epitome of luxury and hospitality at Biwako Hanakaido, where every aspect of your stay has been carefully curated to exceed your expectations. Book your stay today and indulge in a truly unforgettable experience.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Heating
  • Refrigerator
  • Towels
  • TV

Location

1-1-3, Ogoto, Otsu, Otsu, Otsu, Japan, 520-0101
Excellent
Location

8.4

What's nearby

Popular landmarks
  • Hiyoshi Taisha
    3.3 km
  • Ukimido
    3.5 km
  • Lake Biwa Bridge
    5.1 km
  • Hieizan Enryaku-ji Temple
    5.1 km
  • Omi Shrine
    7.3 km
  • Mii-dera Temple (Onjo-ji Temple)
    9.2 km
  • Otsu Service Area
    10.4 km
  • Biwako Valley
    11.8 km
  • Setano Karahashi
    13.0 km
  • Ishiyamadera Temple
    14.4 km
Nearby landmarks
  • Ogoto Onsen Kanko Park
    170 m
  • Spa Resort Ogoto Agaryanse
    400 m
  • Fukuryo-ji Temple
    700 m
  • Ogoto Shrine
    700 m
  • Ogotoonsen
    930 m
  • Ogoto Dental Clinic
    950 m
  • Jumyo-ji Temple
    1.0 km
  • O'pal
    1.2 km
  • Konami Clinic
    1.8 km
  • Raigo-ji Temple
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Children Policy

    Children 6-12 years old will be charged 70% of an adult rate. (Meal and bedding are included)
    Children 3-12 years old will be charged 50% of an adult rate. (Child meal and bedding are included)
    Children 3 years and older with existing bedding (no meal) will be charged extra fee. Please pay at the hotel.
    Guests over 13 years old are considered as adults.
    For any additional regarding children rate, please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out from07:30
  • Check-out until11:00
  • Reception open until22:00
Getting around
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)2000 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 43
  • Room voltage100
  • Year property opened1941
  • Most recent renovation2001
Parking
  • Daily parking fee0 JPY

Reviews of Biwako Hanakaido from real guests

Provided by verified guests of Agoda
8.8
Room comfort and quality10.0
Service9.4
Cleanliness9.1
Facilities8.9
Value for money8.6
Location8.4
High score for Otsu
Rating
9+ Exceptional (30)
8-9 Excellent (9)
7-8 Very Good (7)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (9)
Jun - Aug (6)
Sep - Nov (14)
Dec - Feb (18)

Show reviews that mention 

Showing 47 verified guest comments
123
10.0
Exceptional
Cheng from Hong Kong SAR, China
Couple
Superior Japanese-Style Room
Stayed 1 night in November 2022

Great value for money 👍🏻”

Excellent service with receptionists who speak English and Mandarin. They explained everything clearly and we especially appreciated Mr. Ziggy who made us feel at home. The shuttle bus not only picked us up from the station but also took us to different tourist attractions. They gave us great travel suggestions which exceeded our expectations. The hotel has beautiful and comfortable scenery which makes you feel relaxed. The hot springs are also very comfortable. The hot pot dinner and traditional Japanese breakfast were also very good. We will definitely stay here again.

Reviewed December 06, 2022
Auto-translated through generative A.I.

See room deals

10.0
Exceptional
Ching from Hong Kong SAR, China
Couple
Standard Lake View Twin Room
Stayed 1 night in March 2023

Very good”

Great location, easy to find right off the highway. Room had a view of the lake and there were some cherry blossoms in front of the hotel that had just bloomed, very beautiful. Dinner was top-notch, the main course was wagyu beef. Although it wasn't a private room, the tables were well-spaced and didn't feel cramped. Highly recommended.

Reviewed March 25, 2023
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9.2
Exceptional
kangrui from Singapore
Group
Standard Lake View Japanese-Style Room 41 to 45 Sq M
Stayed 1 night in December 2022

Its so good!”

Every one of their staff is well trained, we were welcomed with snacks and tea when we reached. Staff are able to speak some english so communication wasn't a problem. Food is delicious, onsen is considered big and well maintained, ryokan rooms are clean, with a good view. Maybe the balcony needs more cleaning. But overall it was a good stay! Will come back again! Keep up the good work biwako hanakaido

Reviewed December 15, 2022

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10.0
Exceptional
Chen from Hong Kong SAR, China
Family with teens
Standard Lake View Japanese-Style Room 41 to 45 Sq M
Stayed 2 nights in April 2023

Great hot spring hotel”

The food is abundant, delicious and tasty, the hot springs are smooth, the room is clean and tidy, the scenery outside the window is beautiful, the service is good, and I will definitely come again if I have the chance!

Reviewed April 08, 2023
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10.0
Exceptional
Wai from Hong Kong SAR, China
Family with teens
Standard Lake View Japanese-Style Room 36 to 40 Sq M
Stayed 1 night in January 2023

Highly recommended”

Spacious room, common and dining area. New renovation. The onsen are wonderful.

Reviewed January 30, 2023

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10.0
Exceptional
Sandra from United States
Group
Stayed 1 night in January 2020

Wonderful”

Beautiful stay. Everyone was so pleasant and the accomodations were wonderful. I would definitely stay here again!

Reviewed January 10, 2020

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9.6
Exceptional
CHEUNG from Hong Kong SAR, China
Couple
Room with Tatami Area and Open-Air Bath
Stayed 1 night in December 2022

Exceptional”

Good customer services and quality

Reviewed December 30, 2022

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8.8
Excellent
Saara from Estonia
Couple
Stayed 1 night in June 2019

Expensive, but great”

Me and my husband stayed there for 1 night to experience ryokan-style hotel and an onsen. The staff was the friendliest we had seen and the room was clean and comfortable. When I first doubted about sleeping on tatami-floor and not opting for a western-style bed then after the experience I can recommend it to everyone. Tatami-floor sleeping is comfortable, they make sure of that by putting mattresses on the floor. The 10-course supper was AMAZING, also a very large Japanese-style breakfast which were both included in the price (except the drinks). We paid extra for a private onsen, it was very worth it. Although expensive (altogether 380 euros/night), it was one of the best experiences in Japan.

Reviewed June 17, 2019

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9.2
Exceptional
JOHNSON from Hong Kong SAR, China
Couple
Superior Japanese-Style Room
Stayed 1 night in February 2017

nice”

For the price we paid, we are fine with the hotel. It is not new hotel but everything works it should. the hot spring is nice.

Reviewed February 08, 2017

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9.2
Exceptional
Andro from Chile
Couple
Stayed 1 night in April 2019

Amazing!”

The staff are totally helpful and made our stay perfect,the room was precious and clean. The food menu was interesting and variety. The hot spring is amazing.

Reviewed May 13, 2019

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9.2
Exceptional
Wang from Singapore
Group
Superior Japanese-Style Room
Stayed 1 night in November 2018

One of the better experiences money can buy”

The location is perfect for driving in for a short stay. Staffs are friendly and an absolute help. The onsen ain't anything special, but the service more than makes up for it. Slightly on the pricier side, but it is a worthy experience if you can make time and effort to stay here!

Reviewed November 20, 2018

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10.0
Exceptional
Shirley from United Kingdom
Couple
Stayed 1 night in September 2018

A traditional Japanese Onsen. fantastic!”

Outstanding customer service in a totally relaxing environment. This is a must try experience for anyone visiting Japan. All the staff were fantastic and Chiruchu, our main contact was exceptional and deserves a special mention for her outstanding personality and understanding.

Reviewed September 11, 2018

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8.8
Excellent
JOHNSON from Hong Kong SAR, China
Family with teens
Twin Room
Stayed 1 night in February 2017

nice hotel”

Nice hot springs. traditional japanese dinner and breakfast

Reviewed February 08, 2017

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10.0
Exceptional
Soo from Hong Kong SAR, China
Family with teens
Standard Japanese-Style Room
Stayed 2 nights in January 2024

Impressive service, beautiful environment”

We had a two-night stay and we enjoyed the service. The staff is super friendly and helpful. Breakfast and dinner are amazing, great onsen bathing experience. We liked it and this was an unforgettable stay. Will definitely come back again.

Reviewed January 07, 2024

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7.6
Very good
Jew from Singapore
Family with teens
Standard Lake View Japanese-Style Room 41 to 45 Sq M
Stayed 2 nights in December 2023

Nice onsen hotel”

Very good food. The wagyu dinner is fantastic. We had steamed wagyu for first night and wagyu sukiyaki for the 2nd night. Superb.

Reviewed December 31, 2023

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10.0
Exceptional
Steven from United States
Couple
Standard Lake View Japanese-Style Room 36 to 40 Sq M
Stayed 1 night in November 2023

Wonderful Stay”

I cannot say enough. The staff were wonderful. The room and all spaces were clean. The food was amazing! The view was great and the location was slightly secluded. I would highly recommend.

Reviewed December 04, 2023

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8.8
Excellent
Vincent from Hong Kong SAR, China
Family with teens
Standard Lake View Japanese-Style Room 41 to 45 Sq M
Stayed 1 night in August 2023

Wonderful experience ”

Good onsen, fantastic food quality, clean and big room for my whole family. The staff are very nice.

Reviewed August 29, 2023

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9.6
Exceptional
Thi from France
Family with teens
Standard Lake View Twin Room
Stayed 1 night in December 2023

Excellent séjour ”

Séjour inoubliable avec personnel très serviable et d’un accueil exceptionnel. Nous avons découvert l’art culinaire japonais et les sources chaudes de l’hôtel. Nous recommandons vivement

Reviewed December 26, 2023

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8.0
Excellent
kaori from Japan
Family with young children
Japanese Western Style Room
Stayed 1 night in April 2023

おもてなしがGOOD”

85歳の母と孫たちと娘  4世代で泊まりました。 事前に車椅子のお願いをしていたので 玄関先まで車椅子でお迎えに来てもらえました。 お風呂も脱衣所まで車椅子を使わせてもらえたのでとても助かりました。 浴衣もサイズ交換など 気軽に頼めたので良かったです。 孫の浴衣姿を見た海外のお客様から喜ばれて 写真を撮られてました。 温泉も綺麗で気持ち良かったです。 お土産に温泉に置いてあった物を売店で購入しました。 近場で 良い思い出になる旅でした。

Reviewed April 10, 2023

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9.6
Exceptional
KAZUKO from Japan
Family with young children
Japanese/Western-style Room with Open-air Bath
Stayed 1 night in December 2023

満足”

スタッフさんの対応も親切で丁寧でした。 お食事が朝夕共にとても美味しく大満足です。 温泉の泉質も良くお肌がすべすべした気がします。 全体的にとても良いホテルだと感じました。

Reviewed December 26, 2023

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