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Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang
Banyan Tree Lijiang

Removed from saved list

9.2

Exceptional

2,104 reviews

2,104 reviews

View4
Breakfast2
Food & Dining1
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
World Heritage Park 1.5 km
Lijiang Mural in Baisha Village 3.4 km
Black Dragon Pond Park 5.0 km
Lashi Lake 5.9 km
Square Street 6.0 km
Old Town of Lijiang 6.2 km
Mufu 6.4 km
Shuhe Ancient Town 7.0 km
Blue Moon Valley 22.6 km
Nearby landmarks
Museum of Tea Horse Road 830 m
Shuhe Food Street 900 m
Nine-Tripod Dragon Pond 930 m
Longquan Temple of Lijiang 930 m
Sifang Tingyin Square 1.2 km
Dajue Palace 1.2 km
World Cultural Heritage Garden 1.5 km
Wankelong Supemarket 1.5 km
World Heritage Park 1.5 km
Lijiang Garden 1.6 km
2021

Banyan Tree Lijiang

Yuerong Road, Shuhe, Gucheng District, Suburbs, Lijiang, China, 674100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Suburbs part of Lijiang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Town of Lijiang. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "During the Covid-19 prevention period, the property will strictly carry out according to the requirements of Lijiang Epidemic Prevention and Control Center. Please confirm the reception policy with the hotel before placing the booking."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Cheaper than 94% of all properties in Lijiang in the last 24 hoursCompared to 225 Lijiang properties at Agoda for various dates
Value for money8.3
Distance to city center6 km
Location rating8.6
Nearest airportLijiang Sanyi Airport (LJG)
Distance to airport28.5 km

Rooms available at Banyan Tree Lijiang

Exceptional
Room comfort & quality

9.2

Three-Bedroom Mountain View Jet Pool Villa
...
  • Mountain view
  • Balcony/terrace
  • 2 king beds and 2 single be...
Enter dates to see prices
Three-Bedroom Mountain View Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 2 single beds and 2 king be...
Enter dates to see prices
Two-Bedroom Mountain View Jet Pool View
...
  • Mountain view
  • Balcony/terrace
  • 2 semi double beds and 1 ki...
Enter dates to see prices
Mountain View Suite King
...
  • Room size: 99 m²/1066 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Garden Suite with King Bed
...
  • Room size: 136 m²/1464 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Mountain View Duplex
...
  • Room size: 228 m²/2454 ft²
  • Mountain view
  • 1 king bed and 1 queen bed
Enter dates to see prices
Garden Twin
...
  • Room size: 136 m²/1464 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Jet Pool Villa
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Mountain View Suite with Twin Bed
...
  • Room size: 99 m²/1066 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Plunge Pool Villa
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Banyan Tree Lijiang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Banyan Tree Lijiang?

Banyan Tree Lijiang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Banyan Tree Lijiang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Banyan Tree Lijiang has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Lijiang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Banyan Tree Lijiang?

Start your mornings right, with the continental and buffet breakfast options offered at Banyan Tree Lijiang. Adults can enjoy breakfast offered with an additional charge of 198 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Banyan Tree Lijiang?

Banyan Tree Lijiang features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Banyan Tree Lijiang?

Large events and gatherings such as weddings can be hosted at Banyan Tree Lijiang. Small or intimate events like honeymoons can also be accomodated.

Can business events be hosted at Banyan Tree Lijiang?

On-site venues and convenient event services make Banyan Tree Lijiang an ideal choice for hosting meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Banyan Tree Lijiang?

Banyan Tree Lijiang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Banyan Tree Lijiang?

Restaurants including England Time, Pastryshop and Snow Mountain Rose Bakery are popular in Banyan Tree Lijiang’s neighborhood which is known as Suburbs.

What are popular attractions near Banyan Tree Lijiang?

Guests at Banyan Tree Lijiang can easily visit Shuhe Ancient Town, Lijiang Mural in Baisha Village and Museum of Tea Horse Road located in the Suburbs area.

What popular natural sightseeing spots are close to Banyan Tree Lijiang?

Banyan Tree Lijiang’s nearby natural sights include World Heritage Park, Nine-Tripod Dragon Pond and Jade Dragon Snow Gondola located in the same Suburbs area.

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See map

Explore the neighborhood

What people love about Banyan Tree Lijiang

  • 10

    Exceptional
    Staff 

    "Best views, so peaceful and relaxing and staff were so eager to please!!!"

    andrea

    |

    November 19, 2019

  • 10

    Exceptional
    Breakfast

    "Loved it and breakfast selection is extensive and Baiyun restaurant with roast chicken and roast Yunnan duck exquisite."

    Chek

    |

    May 14, 2019

  • 7.6

    Very good

    "The scene is perfect."

    Winnie

    |

    April 14, 2019

Property ranking|Compared to 225 Lijiang properties
See all rankings
Room size
422 sqm.
Room comfort score
9.2/10
Cheapest price score
Cleanliness score
9.2/10
Bigger than
99
%
of Lijiang properties
Better than
96
%
of Lijiang properties
Better than
94
%
of Lijiang properties
Better than
90
%
of Lijiang properties
Overall rating:

9.2

Exceptional
2,104 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.6
Read all reviews >
More about Banyan Tree Lijiang

More about Banyan Tree Lijiang

Banyan Tree Lijiang

Put yourself into a special and relaxing space in Lijiang at the atmospheric Banyan Tree Lijiang. Experience the joy of multiple options for activities at this convenient location! Banyan Tree Lijiang is a perfect starting point for numerous sightseeing and tourist choices, with a location just 6.2 km from the Old Town of Lijiang.
Banyan Tree Lijiang provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Lijiang.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Banyan Tree Lijiang. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Banyan Tree Lijiang include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Banyan Tree Lijiang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Banyan Tree Lijiang, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Banyan Tree Lijiang lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the yoga room and tennis court at Banyan Tree Lijiang. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Lijiang while in the city. Get a photograph of yourself in front of Shuhe Ancient Town located 6.9 km away, a must-see for anyone visiting Lijiang.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 92% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Lijiang.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

9 mentions

Breakfast

5 mentions

View

5 mentions

Taxi

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Horseback riding
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • TV
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site

Baiyun白云餐厅

  • Cuisine: Chinese, Szechuan, Cantonese

Mingyu明月餐厅

  • Cuisine: Chinese, Pizza
  • Menu: Buffet, A-la-carte

Wenhai Bar文海吧

  • No additional information available
Location
Yuerong Road, Shuhe, Gucheng District, Suburbs, Lijiang, China, 674100
Excellent
Location

8.6

Airports

  • Lijiang Sanyi Airport (LJG)
    28.5 km
  • Ninglang Luguhu Airport (NLH)
    87.3 km

Public transportation

  • Lijiang East Railway Station
    10.1 km
  • Lijiang Railway Station
    12.8 km

Hospital or clinic

  • Lijiang People's Hospital
    5.1 km

Convenience store

  • Zengqun Convenience Store
    2.6 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • World Heritage Park
    1.5 km
  • Lijiang Mural in Baisha Village
    3.4 km
  • Black Dragon Pond Park
    5.0 km
  • Lashi Lake
    5.9 km
  • Square Street
    6.0 km
  • Old Town of Lijiang
    6.2 km
  • Mufu
    6.4 km
  • Shuhe Ancient Town
    7.0 km
  • Blue Moon Valley
    22.6 km

Nearby landmarks

  • Museum of Tea Horse Road
    830 m
  • Shuhe Food Street
    900 m
  • Nine-Tripod Dragon Pond
    930 m
  • Longquan Temple of Lijiang
    930 m
  • Sifang Tingyin Square
    1.2 km
  • Dajue Palace
    1.2 km
  • World Cultural Heritage Garden
    1.5 km
  • Wankelong Supemarket
    1.5 km
  • World Heritage Park
    1.5 km
  • Lijiang Garden
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee400 CNY
  • Distance from city center6 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)198 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants2
  • Number of rooms 123
  • Room voltage220
  • Year property opened2006
  • Most recent renovation2017

Parking

  • Daily parking fee0 CNY
Property announcements

The water temperature of the Jet Pool Villa, Two-Bedroom Jet Pool Villa, and Three-Bedroom Mountain view Jet Pool Villa is 36°C-38°C. The water temperature of the Plunge pool villas and three-bedroom Plunge pool villas is 26°-28°C.

During the Covid-19 prevention period, the property will strictly carry out according to the requirements of Lijiang Epidemic Prevention and Control Center. Please confirm the reception policy with the hotel before placing the booking.

Reviews of Banyan Tree Lijiang from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.6
Location8.6
Room comfort and quality9.2
Service9.3
Value for money8.3
High score for Lijiang
Rating
9+ Exceptional (77)
8-9 Excellent (54)
7-8 Very Good (22)
6-7 Good (8)
<6 Below Expectation (9)
Time of the year
Mar - May (59)
Jun - Aug (33)
Sep - Nov (40)
Dec - Feb (38)
All guests (223)
All room types
All languages

Show reviews that mention 

Showing 170 verified guest comments
12345
10.0
Exceptional
Chek from Singapore
Solo traveler
Jet Pool Villa
Stayed 4 nights in May 2019

Jacuzzi pool villa”

Anyone who says a jacuzzi is not necessary at the end of the day, after trekking through the Yunnan mountains, horse riding, walking through the Gucheng, is lying! Loved it and breakfast selection is extensive and Baiyun restaurant with roast chicken and roast Yunnan duck exquisite. Staff was extra polite and try their best to communicate in English. For a better experience, learn some chinese. It makes all the difference.

Reviewed May 14, 2019

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Warmest greeting from Banyan Tree Lijiang! Thank you so much for choosing Banyan Lijiiang and sharing your wonderful comment with us!We can feel you have had a relaxing and satisfactory experience here with us, we are so happy for that. In Yunnan, especially in Lijiang, trips always take your energy away since it's all about climbing mountains, riding horses etc, thus having a Jacuzzi in your villa is truly a bliss after a hectic day! Food we offer are designed by our chief and conbines guests' general preference and characteristics of local cuisine. Beside we're updating our menu now to present a new menu for you. Look forward to your coming back soon and have another pleasurable trip with us.. Best! Banyan Tree Lijiang| Guest Service Center

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Banyan Tree Lijiang
10.0
Exceptional
andrea from Singapore
Solo traveler
Mountain View Suite with Twin Bed
Stayed 2 nights in November 2019

Super Hotel”

I would highly recommend this Banyan Tree. Best views, so peaceful and relaxing and staff were so eager to please!!! I felt like I was on holiday. Food menu could have a better range and wifi could be better but everything else was perfect!

Reviewed November 19, 2019

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Warmest greeting from Banyan Tree Lijiang! Thank you so much at first for so highly speaking of us, it's such a honor to have you with us in those days. We've been well noted of your kind suggestions about food and internet. We're now lanching some seasonal set menus like yak meat hot pot etc, as well as our menus in two restaurants are being updated now, you'll hopefully be able to see a wider range of food next time when you come. As for internet part, the wifi renovation program is actually under renovation. Sincerely look forward to meet you again in Banyan Tree Lijiang. All the best. Banyan Tree Lijiang| Guest Service Center

Responded November 28, 2019
Banyan Tree Lijiang
8.8
Excellent
Bernard from Singapore
Couple
Mountain View Suite with Twin Bed
Stayed 2 nights in November 2019

Beauty in every frame”

My God. The view from Banyan Tree Lijiang is everything that the Gods intended it to be. I have very little qualms about this property given that the service is good, breakfast is pretty damn amazing and the rooms are amazing in terms of the attention to detail and cleanliness. Yes, this is an expensive hotel and for a quarter of a nights' stay you'd be able to stay at fairly decent properties elsewhere. But it's different. It's worth every cent. It's about the raw-lijiang perspective in the comfort of a mother's luxurious arms. Man we were so well taken care of.

Reviewed November 23, 2019

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Warmest greeting from Banyan Tree Lijiang! Thank you so much to so highly speak of us using such fairy words, I just couldn't think of any other fairer words to thank your compliments. We've always tried to enforce our services with love to guests and make our guests feel like in their own home, may Banyan Tree Lijiang be your second home outside of your homeland. Be happy and well. We will always be here waiting for you! Banyan Tree Lijiang | Guest Service Center

Responded December 17, 2019
Banyan Tree Lijiang
7.6
Very good
Winnie from Hong Kong SAR, China
Couple
Mountain View Suite with Twin Bed
Stayed 2 nights in April 2019

Very good”

A bit old. The scene is perfect.

Reviewed April 14, 2019

See room deals

Warmest greeting from Banyan Tree Lijiang. Thank you so much for choosing us to stay with when you were in Lijiang, also have to say sorry for your imperfect experience. Since 2017, we have started to get our hotel renovated and facilities replaced gradually without lowering guest experiences. There're still facilities to be updated so far. We look forward to your coming back and witness the renewing of Banyan Tree Lijiang. Guest Service Center| Banyan Tree Lijiang

Responded September 03, 2019
Banyan Tree Lijiang
8.7
Excellent
Cornelis from Netherlands
Couple
Garden Suite with King Bed
Stayed 3 nights in September 2012

Lives up to it's reputation”

Calming

This is a hotel with a great reputation. And it did not disappoint. It is expensive, The Banyan Tree will remain the tranquil resort, but needs to keep the rooms in good shape not to loose its leading position (maintenance of room furniture could be a bit better). We had a small problem at check in. Hotel staff responded with offering us free breakfast. Great gesture. The food, breakfast and dinner sometimes receives poor reviews, but we had nothing to complain. Liked the food, did not fin dit too expensive for the selection and quality offered. Getting a taxi in front of the hotel is not easy. But you can phone concierge from your room. They will arrange a taxi by meter and explain that you will have to pay RMB 10,00 extra (due to the hotel location). Best transport experience was our ride from Lijiang to Shangri-la. Expensive (RMB 1800), but good service and a safe feeling. Do not forget to stop at the Tiger Leaping Gorge. From the hotel you can walk to ancient town Shuhe. It is advertised as a more authentic alternative to overcrowded Lijiang. But maybe too many tourists have discovered this ‘secret’. Now it is nothing more than a noisy entertainment park. We prefer Lijiang. It is much bigger, so there is always an empty corner to explore. The rooms offer space and peace. Huge bathroom to enjoy. Even the ‘standard’ rooms. Only strange thing is the small toilet space. If you think the laundry prices are too high, know that this room has a huge bed screen which could double as clothesline. Some rooms have privat pools. To make it all perfect, an indoor pool for other hotel guests would have been nice

Reviewed October 17, 2012

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8.8
Excellent
Choi from Hong Kong SAR, China
Solo traveler
Mountain View Suite King
Stayed 2 nights in June 2016

Five Stars Hotel but not five stars service yet ”

Stayed at a small local hotel in Lijiang old town for 3 nights before moved to Banyee Tree Lijiang for two nights. In general, Banyee Tree did provide quality service but staff could be more proactive in order to reach five stars service. Unlike the small local hotel where the staff would treat their guests as friend and try very best to accommodate your requirements. In Banyee Tree, when I walking back to my room at night in the rain, I stopped the staff who was on golf car, for the right direction. They just pointed you where to go without offering to take you to the room. While staying at the local hotel, the staff would waited for you at the old town gate upon your call to take you back to the hotel. Another case, when I asked the Banyee Tree staff at the entrance about the possible transportation to another old town nearby, they just said you better asked the taxi for a round trip though there is bus service available. However, when I asked the local hotel for places to visit, they gave me different options and recommend the best and safe options for sole traveler, Having said that Banyee Tree staff at the restaurant, front desk and Spa are friendly and willing to help. Overall I did enjoy my stay at Banyee Tree.

Reviewed July 04, 2016

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9.3
Exceptional
HO from Singapore
Couple
Garden Suite with King Bed
Stayed 2 nights in March 2014

Comfortable and luxury”

Perfect ambient for relaxation. Stare are friendly / helpful /dedicated and professional. Restaurants provide orental & western Food.

Both my wife and I are fully satisfied of our stay in Banyan Tree Lijiang. The environment and ambient is super. Staff are friendly and dedicated, especially staff at the reception area are highly professional. In some cases, they even took extra effort in assisting us for some arrangements. Hotel location provide easy access to Old Town and other tourist attractions within Lijiang.

Reviewed March 21, 2014

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10.0
Exceptional
Tan from Singapore
Couple
Jet Pool Villa
Stayed 5 nights in December 2013

Great rustic hotel ”

Rustic feel, good service staff and food

We went during the wrong season in December and the weather was bitter cold but the hotel was nice to have heater in our rooms and bed to keep us warm. We feels like we are in old China during our stay in Banyan Tree Lijiang as all the hotel were design to have a rustic feel of China. It's a beautiful hotel with excellent service and we would definitely want to go back again but in autumn

Reviewed November 09, 2014

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8.7
Excellent
Adrian from Australia
Couple
Stayed 2 nights in February 2013

Beautiful Hotel in heavenly settings ”

Beautiful setting, well-appointed individual villas, nice spa facilities and service with a smile.

Upon arrival into the Banyan Tree and seeing the fantastic view of the snowy mountain beyond, you know you've entered into a well-thought out and arranged resort. After a quick check-in with the friendly and helpful receptionist, you'll be whisked away in their electric "buggies" to your own individual villa. Ours was a 2-storey "Spa Suite", with its own garden and an outdoor jacuzzi tub, just outside the ground floor bedroom. As you would expect, the Villas were well-appointed and very comfortable, with electrically-heated mats placed underneath your bedsheets to ensure a warm sleep at night. However, I do have 2 grudges about my stay: one is the fact that the villas do not provide any docking of Ipods or iphones nor any connection for your equipments to its sound system, so you cannot listen any of your own music during your stay there. This, to me, is surprisingly lacking and behind the times in this age of the internet/downloaded music/media. Second problem was the hot water in the Jacuzzi was only a trickle so by the time the tub gets filled with water, it's already to cold to enter. However, on the whole, I had a thoroughly enjoyable and relaxing stay at this resort , and a wonderful massage at its spa. It provided a peaceful retreat for me, away from the crowds in the ancient town of lijiang.

Reviewed February 26, 2013

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10.0
Exceptional
Jessica from United States
Family with teens
Garden Suite with King Bed
Stayed 3 nights in June 2018

Stunning!”

This resort is spacious, elegant, distinctive, and unforgettable. Warm, attentive staff, beautiful grounds. The food was excellent, and we enjoyed the tea tasting and a fantastic cooking lesson from the chef. The villa our group stayed in was truly spectacular, with a view of the mountain from the courtyard. Like all Banyan Trees, there is special attention paid to the culture of the community, and we appreciated learning about the Naxi minority with some of the outings we booked. We were traveling as three generations of a family, and we agree that this was one of the most wonderful travel experiences we've ever had. Many thanks to the Banyan Tree staff for its hospitality, in particular the delightful GM Nigel Fisher!

Reviewed June 26, 2018

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8.3
Excellent
Cheryl from Singapore
Group
Two-Bedroom Mountain View Duplex
Stayed 2 nights in March 2015

A Sanctuary ”

Food, Outlook, Serenity

Firstly, the architecture and layout of the entire resort was amazing. Located in front of the Jade Dragon Snow Mountain, we were able to have a good look of the mountain in the morning from the 2nd floor of our villa. Secondly, after a treacherous trek up and down Tiger Leaping Gorge the previous 2 days, coming home to such a beautiful and clean and peaceful environment really took the stress off our muscles. We just didn't want to leave the villa at all! Except if it were for breakfast. Their breakfast spread was to us, a great start to any day. However we did try their dinner at the Chinese restaurant that was disappointing. We felt the food was not as tasty as what we could get outside in Shuhe Old Town or Lijiang Old Town, yet almost triple the price. Generally, Banyan Tree was a superb choice on our part and one that we won't forget nor regret.

Reviewed April 09, 2015

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10.0
Exceptional
Ling from Taiwan
Solo traveler
Mountain View Suite King
Stayed 3 nights in April 2013

Nice location and service”

Best view, nice SPA service, quiet surrounding and fresh air

As good as other Banyan Tree locations. They located in the greatest mountain view of Lijiang. Nice experience.

Reviewed May 19, 2013

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9.3
Exceptional
GAN from Malaysia
Couple
Garden Suite with King Bed
Stayed 3 nights in March 2012

Lovely hotel great service”

Beautiful setting, good location and nice Chinese restaurant.

We arrived quite late at night and found it nice to be well received by very well trained and professional staff. The room was beautifully set. Finding the room so nice and comfortable compared to the cold outside, we decided to dine in. One thing missing was heated toilet seats and a hand bidet like what we found in Japan. These are actually a necessity in a cold place like Lijiang. The other disappointment was the lounge chair which was extremely uncomfortable for lazing around. The bed was also too soft and shaky and I could feel every movement my wife made. The heater on the bed was a warm welcome though. The ancient city was actually only about a 15 minutes walk from the hotel but we were advised that it was too dark to walk there. We were disappointed that the hotel did not provided a shuttle service. Alternatively they could have provided torch lights.

Reviewed March 14, 2012

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8.3
Excellent
Cerine from Germany
Couple
Garden Suite with King Bed
Stayed 2 nights in February 2009

Banyan Tree Lijiang”

Tastefully decorated, large rooms, reasonably close to the city/ airport, impeccable service
Food was so-so, power shower was not strong, the heating was rather weak

The hotel well deserves its 5 stars, and is definitely the best in Lijiang at the moment. However, we would really not recommend dining in the hotel, as the food was truly disappointing for its prices. Also, the hotel organizes day tours at least triple the market price, which we find rather disappointing. Having said that, we enjoyed our stay, as Lijiang itself was beautiful, and the hotel was clean, the service was good, and the rooms were spacious and well-decorated.

Reviewed March 03, 2009

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8.7
Excellent
hanchao from China
Family with teens
Two-Bedroom Mountain View Duplex
Stayed 2 nights in April 2013

Like the most banyan trees”

room service, maintain view, housing

Yeah I know I was over expect about Banyan tree Lijiang, it's not as good as the one in phuket

Reviewed May 07, 2013

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9.6
Exceptional
Yimin from China
Couple
Mountain View Suite King
Stayed 2 nights in December 2016

Fantasic view, nice staff, thoughtful arrangement”

First time chose Banyan tree and definitely will try again, the staffs are nice, restaurants are good, the arrangement for honeymoon is so thoughtful, we had a great time during the stay.

Reviewed April 17, 2017

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8.3
Excellent
Joyce from Singapore
Couple
Garden Suite with King Bed
Stayed 1 night in April 2015

Beautiful location, peaceful environment ”

Beautiful location, peaceful enviiroment and very large room

I have stayed in a few banyan tree and this is one of the most beautiful setting property. The Pavillion and the snow mountain backdrop is postcard perfect. The food in western restaurant is just average as I had dinner and breakfast there. The selection for breakfast is quite good but taste wise average. I had the spa treatment and it was indeed relaxing but it's not cheap as one couple 3-4hr treatment is more expensive than 1 night's stay.

Reviewed April 30, 2015

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10.0
Exceptional
Amandine from Hong Kong SAR, China
Family with young children
Jet Pool Villa
Stayed 2 nights in March 2018

One of the most beautiful hotel”

Very nice hotel with friendly staff however could speak better English... we were really pleased anyway with the high quality of service they offer us to take shower in a room as we arrived before checkin time we really enjoyed their breakfast with the beautiful view, they arrange most of our days and was super efficient. Our kids only remember about the kids club which I agree was nice with a trampoline! Walking distance from old city or Taxi to Lijiang pretty easy to catch!

Reviewed May 04, 2018

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10.0
Exceptional
Sook from Singapore
Group
Garden Suite with King Bed
Stayed 2 nights in May 2013

The stay is definitely a great place to relax.”

Good service, beautiful environment, well located next to the old town.

Banyan Tree has attentive staffs and great enviroment. it's a great place to relax your body and mind. I felt great just to stay in the Villa and enjoy the breeze.

Reviewed May 24, 2013

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9.3
Exceptional
Choo from Singapore
Couple
Stayed 5 nights in February 2014

Amazing stay with breathtaking views”

Quiet location, beautiful room and grounds, friendly service staff

I love the resort's location as it is at the foot of the Jade Dragon Snow Mountain. Although it is far from the Lijiang Old Town area, the mountain view more than made for it. The resort is about 15-20min walk away from Shuhe Old Town. Taxi ride from the resort to Lijiang Old Town takes about 15min and costs about 40 Yuan (flat rate). Taxis here do not operate the meter so you can haggle if you want.

Reviewed April 01, 2014

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