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APA Hotel Yamagata Tsuruoka Ekimae
5-20 Suehirocho, Tsuruoka-shi, Tsuruoka, Tsuruoka, Japan, 997-0015 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tsuruoka part of Tsuruoka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Shonai Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Check-in/out [private]
Spa
Restaurants
SuperB”
Great experience and superb service, exactly in front of the eki.
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE SATOU
Cozy stay in a quiet town”
Many thanks for the assistance of the front desk's staffs. Even though our communication is not so good due to the language, all the staffs are willing to assist us in all requests.
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE Front Satio
Decent business hotel”
Overall is ok. Breakfast isn’t that tasty. Nearby area is very deserted, not many people or shops
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Thank you for using APA Hotel Yamagata Tsuruoka Ekimae. Thank you for taking time out of your busy schedule to post. We will use your comments to improve our service. We look forward to seeing you again. Front Takizawa
Right in front of the station”
As the name suggests, about 50 meters from the train station. Hotel is ok, older hotel about 1/2 refurbished. Rooms are nice, toilet is older, clean but showing it’s age. The walls in the toilet are patched where cracks had formed due to age. Breakfast is ok, but not worth paying extra for. Bed was ok. A/C worked great, nice and cold. Parking is not hotel property, it’s coin parking. Hotel does not offer any discount for parking. I would probably opt to stay elsewhere if I had a choice,
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Thank you for staying with us here at APA HOTEL〈Yamagata Tsuruoka-ekimae〉. It is well received by many customers for its easy access. On the other hand, as you said, there are some points that need improvement. Thank you for your valuable opinion. We will take your feedback into consideration for future hotel management. Sato / Receptionist
Above average”
don’t try to use the laundry coin because you will waste your money!
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE.SATOU
The worst hotel ever! wifi doesn't work properly!!”
I Had a very bad experience with the hotel. Dirty dated disgusting room and bath. Hotel staff's attitude also very low. I'll never ever stay there again.
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Great Access/Location but a Little Tight”
We spent 3N/4D perched above the JR Tsuruoka station plaza; a one minute walk across the station parking lot. Great access: the local tourist assistance desk, and the local bus terminal that provides access to Dewa Sanzan are in the same plaza. That being said, we can't recall ever hearing a train, bus or car noise in our room, which says much about the good soundproofing of the rooms. The check in desk was always friendly and helpful ( a little Japanese goes a long way). We made good use of the convenient coin laundry (washing/drying) in the lobby and like everything in this hotel, it was spotless. Free morning newspapers outside the 1st floor elevator (again, language skills helpful) were just one of the many ways this hotel looks after the small things. Environmental options for room cleaning were well appreciated. The only challenge we found during our stay was that a 6 foot male, a 5 foot 2 female and their 3 bags made things tight, but that huge TV screen! Wow.
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この度はアパホテル〈山形鶴岡駅前〉をご利用いただきまして誠にありがとうございます。 ご滞在中はゆっくりとおくつろぎ頂けましたでしょうか。 お忙しい中での貴重なご意見・ご投稿を頂きスタッフ一同大変嬉しく思っております。 今後ともお客様に喜ばれるホテルづくりに努力邁進してまいりますので、また鶴岡にお越しの際は是非ご利用くださいます様スタッフ一同心よりお待ち申し上げております。 アパホテル〈山形鶴岡駅前〉 フロント
Close to the station”
The hotel location was very close to the station. As I had to catch a very early flight from the airport, it was very convenient. It takes only a minute (or less) to the station, catching trains or catching a bus to the airport was very easy. It seems the price of this hotel varies very often according to how busy it is, when if it offers reasonable prices, I recommend this pace. Staff was kind and hotel was very clean on the whole.
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE SAITO
New renovated hotel, clean, excellent service”
It's worth to stay here for 1 night. Location is excellent, next to eki station, although we have a car, but we found a cheap parking space 400 yen only. Hotel looks very new, room is very clean. Excellent staff service.
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この度はアパホテル〈山形鶴岡駅前〉にご予約頂きまして誠にありがとうございます。 お褒めの言葉を頂き大変嬉しく思います。 ご滞在中はごゆっくりとお過ごしいただけたご様子で安心しております。 また鶴岡にお越しの際は是非ご利用くださいます様、スタッフ一同心よりお待ち申し上げております。 フロント
i love this hotel!”
very convenience, very near train station and bus station, supermarket and family mart are not far. i really recommend ramen and gyoza near this hotel, for me it's really rare gem.really miss it ^^
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この度はアパホテル〈山形鶴岡駅前〉をご利用いただきまして、誠にありがとうございます。 お褒めのお言葉を頂戴し、スタッフ一同大変嬉しく思っております。 わたくしどもはＪＲ鶴岡駅目の前、徒歩1分という利便性に優れた立地にございます。 隣接しているマリカ東館にはつるおか食文化市場 FOODEVER（フーデヴァー） という飲食店や旬の食材やお土産品が並ぶ最先端の食の複合施設がございます。 ランチやご夕食などは、近隣のご飲食店もご紹介しておりまして、 地元の特産を生かした「地産地消」のお店がございます。 この度は、貴重なご意見ご感想を頂戴し、誠にありがとうございました。 今後もお客様にご満足頂けるホテルを目指して参ります。 また機会がございましたら、是非当館をご利用くださいませ。 お客様のご来館を心よりお待ちしております。 フロント 工藤
Cigarette smelling”
Very nice hotel, except the place really stunk of cigarettes. We were put on a smoking floor so asked to move, once we moved to a non-smoking floor, we could still smell smoke. The elevator also stunk. Consider this when booking. The staff were very helpful and the hotel well equipped, this was the only downside.
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE Satou
Good location”
It is exactly in front of the station and if you are in Tsoruoka only for the night this is very good. The double room was enough big and the staff was very kind
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この度はアパホテル〈山形鶴岡駅前〉をご利用いただきまして、誠にありがとうございます。 わたくしどもはＪＲ鶴岡駅目の前、徒歩1分という利便性に優れた立地にございます。 お忙しい中でのご投稿、また、大変高評価を下さいました事、従業員一同励みとさせていただきまして、更なるサービス向上の為精進して参ります。 また鶴岡にお越しの際には、是非、アパホテル〈山形鶴岡駅前〉をよろしくお願い申しあげます。 フロント 工藤
Well located”
Everything is what we expected of a business hotel. The only thing was that, since it was a Japan holiday, we paid too much for a small room. The mattress was a bit worn out and my husband who has a back problem had difficulty sleeping. The staff were friendly but could hardly speak english.
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE SATOU
Very good”
- room small even by Japanese standards + (Japanese) breakfast buffet very good ++ location! JR station, bus to Haguro-San and Tourist Information are all literally right at your doorstep
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この度はアパホテル〈山形鶴岡駅前〉をご利用頂きまして、誠にありがとうございます。 私共はＪＲ鶴岡駅目の前徒歩1分という利便性に優れた立地にございます。 その為、ビジネスや観光等多くのお客様にご愛顧いただいております。 鶴岡にお越しの際は是非またご宿泊いただきますよう、スタッフ一同心よりお待ち申し上げております。 お忙しい中でのご投稿、ありがとうございました。 フロント 齋藤
Location location”
Excellent location right at the station. Very clean in every area. Nice decor, òvery well equipped . Staff efficient
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Thank you very much for staying with APA Hotel YAMAGATA TSURUOKA-EKIMAE. and thank you for your compliment on us. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel YAMAGATA TSURUOKA-EKIMAE saito
Noise in Room”
We changed rooms because there was a constant loud humming noise in the room - the second room still had the noise and we were too tired to keep trying other rooms so I used ear plugs to try and sleep.
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この度はアパホテル〈山形鶴岡駅前〉をご利用いただきまして、誠にありがとうございます。 ご滞在中は客室設備不具合の為お客様にはご不便をお掛け致しました。大変申し訳ございませんでした。 この度頂戴した貴重なお言葉を取り入れながら順次システムの入れ替えを行い、お客様に喜ばれるホテルづくりに努力邁進して参ります。 またご宿泊のご機会がございましたら是非ご利用くださいます様、スタッフ一同心よりお待ち申し上げます。 アパホテル〈山形鶴岡駅前〉フロント
Centrally located next to train station”
No parking available at hotel. Had to park at public car park a distance away.
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この度はアパホテル〈山形鶴岡駅前〉をご利用いただきまして、誠にありがとうございます。 私共アパホテル〈山形鶴岡駅前〉は昨年の夏末にリブランドとしてオープン致しました。 鶴岡駅前正面との好立地でありながら、ホテルの駐車場がなく少なからずお客様にはご不便をお掛けしております状況でございます。大変申し訳御座いません。何卒ご理解のほど、よろしくお願い致します。 今後ともお客様の声を反映させながら、努力邁進してゆく所存にございます。 また鶴岡にお越しの際は、またご宿泊頂きます様スタッフ一同心よりお待ち申し上げます。 お忙しい中でのご投稿、ありがとうございました。 フロント 工藤
Good”
The facilities were adequate but the price was too expensive for what we got.
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Thank you very much for using APA Hotel Yamagata Tsuruoka Ekimae. Thank you for your valuable feedback. At the same time, we will strive to create a better hotel to satisfy our customers. Thank you very much. APA Hotel Yamagata Tsuruoka Ekimae Takizawa
Bad air-conditioning ”
The air conditioner is out of order, but hotel claimed that they are fully booked, and offer us a fan only. They asked us to open the window if it’s too hot, but we were disturbed by the noise of the train and cannot fell asleep. We are so disappointed to have such a bad experience.
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Thank you for staying. We apologize for the inconvenience caused by the air conditioning. Due to the facilities facilities, it is temperature control of collective management in the building. As it is a season when the temperature difference is large, please understand that it may not be possible to respond to your request only by air conditioning. We look forward to seeing you again.
Above average”
It is new but it smells like smoke even in non smoking floors . Bathrooms also smell musty face , probably because there isn't ventilation and bathtubs were installed poorly
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この度はアパホテル〈山形鶴岡駅前〉をご利用いただきまして、誠にありがとうございます。 私共アパホテル〈山形鶴岡駅前〉は昨年の夏末にリブランドとしてオープン致しました。 客室内のリニューアルは終了しておりますが、ユニットバスの方はまだ未定でございます。 設備が行き届かない点がありました事を深くお詫び致します。 今後ともお客様の声を反映させながら、努力邁進してゆく所存にございます。 また鶴岡にお越しの際は、是非ご利用いただきます様、スタッフ一同心よりお待ち申し上げます。 お忙しい中でのご投稿、ありがとうございました。 フロント 工藤