ANA Crowne Plaza Niigata By IHG

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5-11-20 Bandai Chuo-ku, Baidai, Niigata, Japan, 950-8531

Highlights

Check-in [24-hour]

Inside city center

Affordable and spacious accomodation in Niigata Japan
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

Nice hotel, good location, very clean and good service
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

530 meters to public transportation

530 meters to public transportation - Niigata Highway Bus Terminal is within 530 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

Family room

About us

Nestled in the peaceful Baidai area of Niigata, ANA Crowne Plaza Niigata By IHG offers a perfect blend of modern comfort and serene surroundings. Ideal for two travelers, the hotel features stylish rooms equipped with air conditioning, refrigerators, and breathtaking views of the mountains or river. Savor gourmet breakfasts in-room, unwind with refreshing drinks at the chic bar, and indulge in exquisite meals at the on-site restaurant. Plus, shopping at CoCoLo Niigata is just a short walk away, while the lively Niigata Matsuri offers a glimpse into the local culture nearby. Experience the tranquility and convenience of this inviting destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Niigata every 1 minutes on Agoda.com
Service 9.1
Cleanliness 9.0
Value for money 8.7
Facilities 8.6

Based on 2,055 verified reviews

Service

9.1

Cleanliness

9.0

Value for money

8.7

Facilities

8.6

Location

8.3

Room comfort and qua...

7.8

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Nearest transportation options

Niigata Highway Bus Terminal is within 0.53 km

Niigata Train Station is within 0.78 km

See map

8.3Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 54 places in walking distance!

Parking
Available
Walkable places
Nigata Matsuri
200 m
Niigata Nippo Media Ship
280 m
Media Ship Observation Decks
280 m
Lovela Bandai Shopping Mall
310 m
Bandai City Bus Center Bldg
350 m
Popular landmarks
Pia Bandai
550 m
Befco Bakauke Observatory Room
720 m
Toki Messe
910 m
Imayo Tsukasa Sake Brewery
1.1 km
Hakusan Shrine
1.9 km
Closest landmarks
Bandai Soba & Curry Standing Eatery
380 m
Japan Post Bank Niigata Branch
400 m
Jiyu Kukan Internet Café Ekimae
430 m
Bandai City Shopping Center
440 m
PARKING SPACE
490 m

Good to know

Value for money8.7
Distance to city center0.3km
Location rating8.3
Nearest airportNiigata Airport (KIJ)
Distance to airport6.0 km

Rooms available at ANA Crowne Plaza Niigata By IHG

Very good
Room comfort & quality

7.8

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Based on 1033 reviews from verified travelers

2 Single Standard Air Purifier
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
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2 Single Junior Suite High Floor
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  • Room size: 50 m²/538 ft²
  • Sea view
  • 2 single beds
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2 Single Suite Separate Bath And Walk In Shower
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  • Room size: 50 m²/538 ft²
  • 2 single beds
  • 2 single beds
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Standard Room
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  • Room size: 22 m²/237 ft²
  • River view
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1 Single Standard
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  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 single bed
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High Floor Standard Room with Single Bed
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  • Room size: 16 m²/172 ft²
  • Mountain view
  • 1 single bed
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2 Single Premium High Floor
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
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2 Single Premium Single Sofa Bed
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  • Room size: 25 m²/269 ft²
  • 2 single beds and 1 sofa be...
  • 2 single beds and 1 sofa be...
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2 Single Premium Top Floor
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  • Room size: 25 m²/269 ft²
  • 2 single beds
  • 2 single beds
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1 Double Standard
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  • Room size: 25 m²/269 ft²
  • 1 single bed
  • 1 single bed
Enter dates to see prices

Frequently asked questions

The average travel time to get from ANA Crowne Plaza Niigata By IHG to the airport is 20 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

While remaining at ANA Crowne Plaza Niigata By IHG, delight in your evening or night out at Bandai Soba & Curry Standing Eatery, Beat Tarafuku, and oO SPACE Niigata to get the most out of your nightlife.

ANA Crowne Plaza Niigata By IHG's policy relating to children's bedding considers guests age 9 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

ANA Crowne Plaza Niigata By IHG has a total of 182 rooms.

Verified past guests that have stayed at ANA Crowne Plaza Niigata By IHG had an average nightly stay of 1 night at this property.

Past visitors that stayed at ANA Crowne Plaza Niigata By IHG have given this property a rating of 9.124 for its exceptional service as the major highlight for their stay.

78.0% of our past guest assessments have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for ANA Crowne Plaza Niigata By IHG down in the review section.

100.0% of our past guest feedback have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for ANA Crowne Plaza Niigata By IHG down in the review section.

Past families with older children that have stayed at this property have given ANA Crowne Plaza Niigata By IHG an average rating of 8.3. You can search for more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given ANA Crowne Plaza Niigata By IHG an average rating of 8.6. You can find more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

More about ANA Crowne Plaza Niigata By IHG

More about ANA Crowne Plaza Niigata By IHG

Experience Comfort and Convenience at ANA Crowne Plaza Niigata By IHG

Nestled in the heart of Niigata, just a stone's throw away from the vibrant city center, the ANA Crowne Plaza Niigata By IHG offers a perfect blend of comfort and modern amenities for both leisure and business travelers. With its prime location, only 0.3 kilometers from the bustling downtown area and a mere 20-minute drive from the airport, guests can easily explore the cultural richness and scenic beauty that Niigata has to offer. Originally opened in 1988 and last renovated in 2008, this 4-star hotel boasts 182 well-appointed rooms designed to provide a tranquil retreat after a day of adventure. At ANA Crowne Plaza Niigata, guests can enjoy a seamless check-in experience from 2:00 PM and unwind until check-out at 11:00 AM. The hotel prides itself on its family-friendly atmosphere, allowing children aged 1 to 8 to stay free of charge, making it an ideal choice for families looking to explore the area together. Whether you're here for a short getaway or an extended stay, the ANA Crowne Plaza Niigata ensures a memorable experience filled with comfort, convenience, and warm hospitality.

Unwind and Indulge: ANA Crowne Plaza Niigata's Entertainment Facilities

At ANA Crowne Plaza Niigata, guests can find a wide range of entertainment facilities to unwind and indulge in. From a variety of shops to a stylish bar, a salon, massage services, and a gift/souvenir shop, there is something for everyone to enjoy. For those looking to do some retail therapy, the hotel offers a selection of shops where guests can browse and purchase items ranging from fashion and accessories to local crafts and souvenirs. Whether you're looking for a new outfit or a unique memento to take home, these shops have you covered. After a day of exploring Niigata, head to the hotel's bar to relax and unwind with a refreshing drink. The bar offers a cozy and sophisticated ambiance, making it the perfect spot to socialize with friends or enjoy a quiet evening alone. For those in need of pampering, the hotel's salon provides a range of beauty and wellness services. From haircuts and styling to manicures and pedicures, guests can indulge in some self-care and emerge feeling refreshed and rejuvenated. To truly unwind, guests can indulge in a relaxing massage at the hotel's massage center. Whether you prefer a traditional Japanese massage or a more Western-style treatment, the skilled therapists will help melt away any stress or tension. Lastly, don't forget to visit the gift/souvenir shop to find the perfect memento to remember your stay at ANA Crowne Plaza Niigata. From local delicacies to unique crafts, there is a wide selection of souvenirs to choose from. With its diverse range of entertainment facilities, ANA Crowne Plaza Niigata ensures that guests have everything they need for a memorable and enjoyable stay.

Convenience Facilities at ANA Crowne Plaza Niigata

Experience unparalleled convenience and comfort at ANA Crowne Plaza Niigata. This exceptional hotel offers a wide range of convenience facilities to ensure a seamless and enjoyable stay for every guest. For those who crave a late-night snack or a delicious meal at any hour, the 24-hour room service is at your disposal. Whether you're in need of a quick laundry service or a wardrobe refresh, the hotel's laundry service and dry cleaning facilities are readily available. Additionally, the daily housekeeping ensures that your room is always impeccably clean and tidy. Traveling with valuable belongings? Rest assured as the hotel provides safety deposit boxes for your peace of mind. The friendly and knowledgeable concierge team is also on hand to assist with any queries or requests you may have. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms and public areas. Furthermore, the hotel offers express check-in/check-out, luggage storage, and an efficient designated smoking area for the convenience of all guests. ANA Crowne Plaza Niigata truly goes above and beyond to provide a hassle-free and enjoyable stay for every visitor.

Convenient Transport Facilities at ANA Crowne Plaza Niigata

At ANA Crowne Plaza Niigata, guests can enjoy a hassle-free stay with its excellent transport facilities. The hotel offers a spacious onsite car park, ensuring that guests have a convenient place to park their vehicles. Whether you are traveling by car or renting one during your stay, the car park provides ample space for parking. Please note that car park charges are applied. Additionally, ANA Crowne Plaza Niigata also offers self-parking options, allowing guests to park their vehicles independently. This feature gives guests the freedom to come and go as they please, without having to rely on valet services. The hotel's commitment to providing convenient transport facilities ensures that guests can explore Niigata and its surrounding areas with ease, making their stay a truly enjoyable experience.

Comfort and Convenience in Every Room at ANA Crowne Plaza Niigata

At ANA Crowne Plaza Niigata, guests are welcomed into a sanctuary of comfort and modern amenities designed to enhance their stay. Each room is equipped with air conditioning, ensuring a perfect climate for relaxation regardless of the season. Guests can unwind in plush bathrobes after a long day of exploring, while catching up on the latest news with a complimentary daily newspaper delivered right to their door. For entertainment, an array of in-house movies and a large television with satellite/cable channels provide endless viewing options, ensuring you never miss your favorite shows. The thoughtful details extend to the essentials, as each room features a hair dryer for your convenience, along with luxurious toiletries that elevate your self-care routine. A mini bar stocked with refreshing beverages and complimentary bottled water is available, while a refrigerator allows you to store your favorite snacks and drinks. With high-quality linens adorning the beds, every night promises a restful sleep, making ANA Crowne Plaza Niigata the perfect choice for travelers seeking both comfort and convenience.

Indulge in Culinary Delights at ANA Crowne Plaza Niigata

At ANA Crowne Plaza Niigata, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a variety of culinary delights throughout their stay. Start your day off right with a delightful breakfast at the hotel's breakfast buffet. Feast on a delectable selection of both local and international dishes, including freshly baked pastries, seasonal fruits, and made-to-order omelettes. Whether you prefer a hearty meal or a lighter option, there is something to satisfy every palate. For a quick bite or a casual meal, head to the hotel's coffee shop. Enjoy a cup of freshly brewed coffee or tea, paired with a selection of sandwiches, salads, and pastries. The cozy ambiance and friendly service make it the perfect spot to relax and recharge. When it comes to fine dining, the hotel's restaurant is a must-visit. Indulge in a culinary journey as you savor exquisite Japanese and international cuisine prepared by skilled chefs. The elegant setting and impeccable service create a memorable dining experience that is sure to leave a lasting impression. Whether you prefer to dine in the comfort of your room or enjoy a meal in one of the hotel's dining venues, ANA Crowne Plaza Niigata offers 24-hour room service to cater to your every craving. With daily housekeeping ensuring a clean and comfortable environment, you can focus on enjoying your meal and creating unforgettable memories during your stay.

Experience Comfort and Elegance at ANA Crowne Plaza Niigata By IHG

At ANA Crowne Plaza Niigata By IHG, a diverse array of room offerings awaits to cater to your every need, ensuring a comfortable and memorable stay. Choose from the cozy 1 Queen Standard High Floor, perfect for those seeking a serene retreat, or opt for the spacious 2 Single Premium rooms that provide a touch of luxury with ample space to unwind. For families or groups, the 2 Single Premium Single Sofa Bed offers flexibility, accommodating both restful nights and social gatherings. If you desire a touch of Japanese tradition, the 2 Single Suite with a separate bath and walk-in shower invites you to experience tranquility in a beautifully designed environment. Each room type is thoughtfully designed to enhance your stay, from the intimate 1 Single Standard to the expansive 2 Single Junior Suite on the high floor, offering stunning views of the surrounding area. With options like the 1 Queen Standard River View and the 2 Single Premium Top Floor, every guest can find their perfect sanctuary. Booking your stay through Agoda not only guarantees you the best prices, but also ensures a hassle-free experience, allowing you to focus on enjoying the elegance and comfort of your chosen room at ANA Crowne Plaza Niigata.

Discover Baidai: A Hidden Gem in Niigata

Nestled in the picturesque landscape of Niigata, Baidai is a charming district that offers a delightful blend of natural beauty and cultural richness. Known for its serene atmosphere, this area is adorned with lush greenery and stunning views of the surrounding mountains, making it an ideal spot for nature lovers and those seeking tranquility. Visitors can take leisurely strolls along the scenic riverside, where the gentle sounds of flowing water create a soothing backdrop for relaxation and reflection. Baidai is also steeped in history, with traditional Japanese architecture and quaint local shops that provide a glimpse into the region's heritage. As you explore the area, you’ll discover inviting cafes and restaurants that serve delectable local cuisine, including fresh seafood and seasonal produce that Niigata is famous for. Whether you're wandering through the vibrant streets or enjoying a peaceful moment in one of the nearby parks, Baidai’s unique charm and welcoming ambiance make it a must-visit destination for anyone staying at the ANA Crowne Plaza Niigata.

Traveling from Niigata Airport to ANA Crowne Plaza Niigata By IHG

Getting to the ANA Crowne Plaza Niigata By IHG from Niigata Airport is a seamless experience, making it an ideal choice for travelers seeking comfort and convenience. Once you arrive at Niigata Airport, which is located just 20 kilometers away from the hotel, you have several options to reach your destination. The most popular and efficient way is to take the Airport Limousine Bus, which operates regularly and takes approximately 30 minutes to reach the city center. The bus offers a comfortable ride and stunning views of the surrounding landscapes, allowing you to soak in the beauty of Niigata as you travel. Alternatively, if you prefer a more personalized journey, you can opt for a taxi service directly from the airport. Taxis are readily available outside the terminal and provide a direct route to the hotel, taking about 25 minutes depending on traffic. This option is particularly convenient if you are traveling with family or have a lot of luggage. Regardless of your choice, the welcoming atmosphere of ANA Crowne Plaza Niigata By IHG awaits you, where you can unwind and enjoy a luxurious stay in the heart of Niigata.

Discover the Vibrant Surroundings of ANA Crowne Plaza Niigata

Situated in the heart of Niigata, Japan, ANA Crowne Plaza offers a prime location surrounded by a plethora of landmarks and attractions. Just steps away from the hotel, you'll find the iconic Bandai Bridge, a symbol of the city and a popular spot for strolling and enjoying picturesque views of the Shinano River. For panoramic vistas of Niigata, head to the Befco Bakauke Observatory Room, located nearby, where you can take in breathtaking views of the cityscape and beyond. Culture enthusiasts will delight in the proximity to Pia Bandai, a cultural center that hosts various exhibitions, performances, and events throughout the year. If you're interested in contemporary art, don't miss Toki Messe, a modern exhibition hall showcasing a diverse range of artwork. For a unique experience, visit Marinepia Nihonkai, an aquarium that offers a fascinating insight into the marine life of the Sea of Japan. For a touch of spirituality, make your way to Hakusan Shrine, a tranquil oasis nestled amidst the bustling city. Immerse yourself in the serene atmosphere, admire the beautiful architecture, and perhaps even witness a traditional ceremony. History buffs will appreciate a visit to Niigata Nippo Media Ship, a former newspaper office transformed into a museum that tells the story of Niigata's media history. Sports enthusiasts can catch a game at the renowned Big Swan Stadium, home to the Albirex Niigata football team. And if you're looking to satisfy your taste buds, a visit to the Niigata Rice Cracker Museum is a must. Learn about the art of rice cracker making and indulge in a variety of delicious flavors. With such a diverse range of landmarks and attractions in close proximity, ANA Crowne Plaza Niigata is the perfect base for exploring all that Niigata has to offer.

Convenient Public Transport Stations Near ANA Crowne Plaza Niigata

Located in Niigata, Japan, ANA Crowne Plaza Niigata offers easy access to several public transport stations, making it a convenient choice for travelers. The hotel is situated near Niitsu Station, which is just a short walk away. This station provides access to the JR Shinetsu Main Line, allowing guests to easily explore the city and its surrounding areas. For those arriving by bus, the Niigata Highway Bus Terminal is also within close proximity to the hotel. This terminal serves as a major transportation hub, connecting Niigata to various cities in Japan. Travelers can conveniently reach the hotel from the terminal via a short taxi ride. Additionally, guests can access other nearby stations such as Ogikawa Station, Echigo-Akatsuka Station, and Uchino Station, offering further convenience for exploring Niigata and its attractions. Whether you're planning to visit the vibrant city center, explore the scenic countryside, or embark on day trips to neighboring towns, ANA Crowne Plaza Niigata's location near these public transport stations ensures a seamless and hassle-free travel experience.

Delicious Dining Options Near ANA Crowne Plaza Niigata

When it comes to dining near ANA Crowne Plaza Niigata, guests are spoiled for choice. Just steps away from the hotel, you'll find a variety of restaurants to satisfy any craving. For a quick and satisfying meal, head to Bandai Soba & Curry Standing Eatery, where you can indulge in delicious soba noodles or flavorful curry dishes. If you're in the mood for fresh seafood, make your way to Benkei Pier Bandai, known for its delectable seafood offerings. For those who prefer Japanese comfort food, Suzaka Soba Niigata Station is a must-visit, serving up piping hot bowls of soba noodles with a range of toppings. Tonkatsu Taro is another nearby gem, specializing in crispy, breaded pork cutlets that are sure to leave you craving more. If you're in the mood for skewered delights, look no further than Kushikatsu Tanaka Niigata eki mae, where you can enjoy a variety of deep-fried skewers packed with flavor. Ramen lovers will be delighted by Ramen Jiro Niigata shop, known for its rich and hearty bowls of ramen. For a taste of traditional Japanese cuisine, Kojimaya Sohonten Kameda Inter is the place to go, offering a wide range of authentic dishes. Ishiguro is a popular choice for those looking for a cozy and intimate dining experience, serving up a fusion of Japanese and Western flavors. Lastly, Nora Cucina Niigata Abumi is a great option for Italian cuisine lovers, with its menu featuring a variety of classic Italian dishes. With such a diverse range of dining options just a stone's throw away, guests at ANA Crowne Plaza Niigata are sure to have their taste buds tantalized.

Vibrant Shopping Experience

Located in the heart of Niigata, ANA Crowne Plaza Niigata is surrounded by a plethora of shopping landmarks that cater to all tastes and preferences. Just a short walk away, Lovela Bandai Shopping Mall offers a wide range of fashion boutiques, trendy cafes, and entertainment options. Niigata Alta Shop is another popular destination, known for its upscale stores and luxury brands. Manga enthusiasts can explore Mizushima Shinji Manga Street, a haven for comic book lovers with its extensive collection of manga and anime merchandise. For those looking for unique souvenirs and local products, Honchoshimo Market is the place to go, offering a vibrant atmosphere and a wide variety of fresh produce and traditional crafts. Additionally, shoppers can find everything they need at Matsumoto Kiyoshi Drug Store and Kodama Drug Store Niigata Ekimae, where they can stock up on cosmetics, medicines, and other essentials. With such diverse shopping options, ANA Crowne Plaza Niigata is the perfect base for a memorable shopping spree in Niigata.

Affordable Luxury at ANA Crowne Plaza Niigata

Experience the perfect blend of luxury and affordability at ANA Crowne Plaza Niigata. With an average room price of just $117, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Niigata, which is $89. At ANA Crowne Plaza Niigata, you can enjoy a comfortable and stylish stay without breaking the bank. Each room is thoughtfully designed to provide a relaxing retreat, featuring modern amenities and elegant decor. Whether you're traveling for business or leisure, you'll find everything you need for a memorable stay at this affordable luxury hotel. From the moment you step into the hotel's grand lobby, you'll be greeted by warm hospitality and impeccable service. The friendly staff will go above and beyond to ensure your stay is nothing short of exceptional. Indulge in a wide range of facilities, including a fitness center, spa, and multiple dining options, all designed to enhance your overall experience. Don't miss out on this incredible opportunity to stay at ANA Crowne Plaza Niigata at an unbeatable price. Book your room today and discover the perfect combination of luxury and affordability in the heart of Niigata.

Luxurious and Comfortable Stay with Great Service

Guests rave about the ANA Crowne Plaza Niigata for its luxurious and comfortable accommodations, exceptional service, and stunning views. The beds are described as extremely comfortable, ensuring a good night's sleep. The rooms are clean, spacious, and offer amazing views. The hotel's location is also highly praised, being conveniently situated in a good area. The staff is consistently commended for their professionalism and friendliness, providing excellent service throughout the stay. Guests also appreciate the delicious breakfast buffet, which caters to both Japanese and Western tastes. With its spacious rooms, good breakfast, and top-notch service, guests express their desire to return to this lovely hotel.

Exceptional Staff Performance and Impeccable Cleanliness at ANA Crowne Plaza Niigata

At ANA Crowne Plaza Niigata, guests can expect an exceptional level of staff performance and impeccable cleanliness throughout their stay. With an overall rating of 8.6, this hotel has consistently impressed guests with its friendly and attentive staff who go above and beyond to ensure a memorable experience. From the moment you step into the lobby, you'll be greeted with warm smiles and a genuine willingness to assist with any request or inquiry. The dedication of the staff extends beyond just providing excellent service. The hotel's cleanliness is also highly praised, with a rating of 8.9. Guests have consistently mentioned the spotless condition of their rooms and the common areas, creating a welcoming and comfortable environment. Whether you're traveling for business or leisure, knowing that you'll be staying in a clean and well-maintained hotel can make all the difference in your overall experience. In addition to the exceptional staff performance and cleanliness, ANA Crowne Plaza Niigata also boasts impressive facilities. With a rating of 8.3, guests have access to a range of amenities that cater to their needs and preferences. The hotel offers a fitness center, a swimming pool, and a spa, allowing guests to relax and rejuvenate after a long day of exploring Niigata. The well-equipped facilities ensure that guests have everything they need for a comfortable and enjoyable stay. Overall, ANA Crowne Plaza Niigata's positive customer ratings highlight its commitment to providing outstanding service, maintaining a high level of cleanliness, and offering top-notch facilities. Whether you're traveling for business or leisure, this hotel is sure to exceed your expectations and make your stay in Niigata truly memorable.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Full English/Irish
Restaurants on site
オールデイダイニング シーズンカフェ
  • Cuisine: European
  • Menu: A-la-carte
和食ダイニング 蔵
  • Cuisine: Japanese
  • Menu: Buffet
中国料理 天壇
  • Cuisine: Chinese
  • Menu: Buffet, A-la-carte
スカイバー リオンドール
  • Cuisine: European
  • Menu: Buffet
かね清
  • Cuisine: Sushi
  • Menu: Buffet

Location

5-11-20 Bandai Chuo-ku, Baidai, Niigata, Japan, 950-8531

Excellent8.3

Location

Airports
  • Niigata Airport (KIJ)
    6.0 km
  • Shonai Airport (SYO)
    118.3 km
Public transportation
  • Niigata Highway Bus Terminal
    530 m
  • Niigata Train Station
    780 m
Hospital or clinic
  • Drug Tops
    1.6 km
Shopping
  • CoCoLo Niigata
    790 m
Cash withdrawal
  • ATM
    290 m

What's nearby

Popular landmarks
  • Niigata Nippo Media Ship
    280 m
  • Bandai Bridge
    410 m
  • Pia Bandai
    550 m
  • Befco Bakauke Observatory Room
    720 m
  • Toki Messe
    910 m
  • Imayo Tsukasa Sake Brewery
    1.1 km
  • Hakusan Shrine
    1.9 km
  • Marinepia Nihonkai
    2.8 km
  • Big Swan Stadium
    4.0 km
  • Niigtata Rice Cracker Museum
    9.3 km
Nearby landmarks
  • Nigata Matsuri
    200 m
  • Niigata Nippo Media Ship
    280 m
  • Media Ship Observation Decks
    280 m
  • Lovela Bandai Shopping Mall
    310 m
  • Bandai City Bus Center Bldg
    350 m
  • Bandai Soba & Curry Standing Eatery
    380 m
  • Japan Post Bank Niigata Branch
    400 m
  • Niigata Alta Shop
    400 m
  • Bandai City Rainbow Tower
    400 m
  • Bandai Bridge
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Check-in until00:00
Getting around
  • Distance from city center0.3km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)1979 JPY
The property
  • Year property opened1988
  • Number of floors16
  • Room voltage100
  • Number of rooms 182
  • Most recent renovation2008
  • Non-smoking rooms/floorsno
  • Number of restaurants4
  • Number of bars/lounges1
Parking
  • Daily parking fee1200 JPY

Property announcements

Please note the hotel offers currency exchange services for only US Dollars and Euros.

Reviews of ANA Crowne Plaza Niigata By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 7.6
  • 6.4
  • 9.6

Most recent

  • Service score 9.1 out of 10 and is a high score in Niigata
    Service9.1
  • Cleanliness score 9 out of 10
    Cleanliness9.0
  • Value for money score 8.7 out of 10 and is a high score in Niigata
    Value for money8.7
  • Facilities score 8.6 out of 10 and is a high score in Niigata
    Facilities8.6
  • Location score 8.3 out of 10 and is a high score in Niigata
    Location8.3
  • Room comfort and quality score 7.8 out of 10
    Room comfort and quality7.8
High score for Niigata

Rating

9+ Exceptional (170)
8-9 Excellent (60)
7-8 Very Good (59)
6-7 Good (14)
<6 Below Expectation (19)
Guest Type
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Showing 322 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    MAKI from Japan
    Couple
    Standard Room
    Stayed 1 night in September 2025

    “Stay for the use of Niigata Airport.”

    I stayed overnight to go to Niigata Airport in the early morning. I have stayed in various hotels both domestically and internationally, but this hotel was the best. The staff were very kind and polite, and they were professional. The room was a twin, spacious, bright, clean, and comfortable. There are department stores, shopping buildings, McDonald's, a bus center, and many restaurants within about a 5-minute walk from the hotel, making it a very good location. It was also about a 20-minute drive to Niigata Airport. I would like to stay at this hotel again when going to the area around Niigata Station or Niigata Airport.

    Reviewed September 07, 2025
    Auto-translated through generative A.I.

    ANAクラウンプラザホテル新潟をご利用いただきまして、誠にありがとうございます。 ご滞在にご満足いただけ大変嬉しく存じます。 これからも皆様のご期待にお応えできるよう精進してまいります。 またお近くへお越しの際は是非お立ち寄りくださいませ。 お客様のまたのご来館を一同心よりお待ちしております。

    Responded September 10, 2025
    ANA Crowne Plaza Niigata By IHG
  2. 8.8
    Excellent
    Nobuko from Japan
    Solo traveler
    1 Single Standard
    Stayed 1 night in February 2025

    “Sleep and bath time were great!”

    The bed was neither too hard nor too soft, the pillow was fluffy, the size of the TV was good, and there was a round table, which made spending time in the room comfortable. The bath products, including shampoo, conditioner, and body soap, were organic, with a subtle fragrance that didn't bother me, even as someone with sensitive skin. I also received bath additives, which made for a relaxing soak... but unfortunately, I noticed a clump of hair stuck between the wall and the bathtub while I was soaking, which was disappointing. I also received an eye mask, which helped me sleep well, and for breakfast, there were three types of Koshihikari rice to compare, and the chef made egg dishes right in front of me, which was enjoyable. As expected of ANA!

    Reviewed February 20, 2025
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    ANAクラウンプラザホテル新潟をご利用いただきまして、誠にありがとうございます。 バスルームの清掃状態に関しまして、私共の確認が至らずに招いてしまったことと猛省しております。 ご指摘の件に関しましては、早急に対応し改善に努めてまいります。 どうかご容赦くださいますようお願い申し上げます。 しかしながら、お食事やその他のサービスに関しまして、高評価をいただき大変恐縮しております。 この度はご多忙の折、宿泊レビューにご協力いただきありがとうございました。 またの機会にご来館いただけますことを一同心よりお待ち申し上げております。

    Responded February 21, 2025
    ANA Crowne Plaza Niigata By IHG
  3. 8.4
    Excellent
    KEIKO from Japan
    Couple
    2 Single Standard Air Purifier
    Stayed 2 nights in July 2025

    “Excellent”

    I stayed for 2 nights in a standard twin room. The staff were all very friendly, which was great. It's a 10-minute walk from Niigata Station, and in the hot summer, that's a bit of a tricky distance. However, the room was clean, and the facilities were new, with enough showers and amenities. The only downside might be that the ceiling is a bit low, which can feel a little claustrophobic. Overall, I have a positive impression!

    Reviewed July 03, 2025
    Auto-translated through generative A.I.

    この度はANAクラウンプラザホテル新潟をご利用いただきまして誠にありがとうございます。 滞在のご感想をお寄せいただき重ねてお礼申し上げます。 今回のご滞在に関しまして お部屋や接客など、高く評価いただき大変光栄に存じます。 これからも皆様にお喜びいただける場を目指し努力を重ねてまいります。 この度はお忙しい折、宿泊レビューにご協力いただき有難うございました。 お客様のまた次回のご来館を一同心よりお待ち申し上げております。

    Responded July 04, 2025
    ANA Crowne Plaza Niigata By IHG
  4. 9.2
    Exceptional
    MIO from Japan
    Couple
    Stayed 2 nights in December 2024

    “Christmas in Niigata”

    We used it for our Christmas vacation as a couple. The staff's service and the meals were wonderful, and we also enjoyed the Christmas decorations in the lobby. However, I felt that the room fragrance was a bit too strong on certain days. It was great to have a hotel with a fitness gym, especially for families with a regular exercise routine. We were taken to the station by taxi, but it was convenient to walk to the nearby shopping areas and seafood restaurants. On nice days, we enjoyed walking along the Shinano River to the sea. Next time we use the hotel during a snowy period, I plan to spend the evening having dinner at the hotel without going out, as it was that comfortable. I look forward to it. Thank you very much.

    Reviewed December 30, 2024
    Auto-translated through generative A.I.

    ANAクラウンプラザホテル新潟をご利用いただきまして、誠にありがとうございます。 クリスマス休暇にご来館いただいたとのことでございましたが、スタッフの対応、お食事ともにお褒めの言葉を頂戴し光栄でございます。また、ロビーのクリスマス装飾もお楽しみいただけ何よりでございます。 また、ルームフレグランスに関しましては、貴重なご意見をお聞かせいただきありがとうございます。 お客様からの嬉しいお声を励みに、今後も皆様のご期待にお応えできるよう精進してまいります。是非またの機会にお越しいただけますことを一同心よりお待ち申し上げております。

    Responded December 30, 2024
    ANA Crowne Plaza Niigata By IHG
  5. 9.6
    Exceptional
    Wah from Hong Kong SAR, China
    Couple
    1 Queen Premium High Floor
    Stayed 2 nights in December 2025

    “Very nice”

    About 15-minute walk from Niigata Station. Spacious room, clean, good value. Nice buffet breakfast so take advantage of that.

    Reviewed December 30, 2025

    Thank you very much for staying at ANA Crowne Plaza Hotel Niigata. We appreciate your feedback regarding our breakfast buffet. We hope you enjoyed comparing Niigata rice varieties and savoring the rice accompaniments made with local ingredients. We are also pleased to hear you found our location convenient near the station and enjoyed exploring the surrounding area during your trip to Niigata. We will continue striving to meet your expectations. Thank you for taking the time to provide your review despite your busy schedule. Our entire team sincerely looks forward to welcoming you back.

    Responded December 31, 2025
    ANA Crowne Plaza Niigata By IHG
Changed to review page 1

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