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Ambassador Hotel Hsinchu
188 Section 2 of Zhonghua Road East District, Hsinchu, Taiwan, ROC, Hsinchu City, Hsinchu, Taiwan, 300 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hsinchu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Leofoo Village Theme Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Certainly this is a very prestigious hotel. ”
Room is big and clean. People there are all well trained. Breakfast is the most I like. Can not complain.
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Exceptional”
We had a great time in the hotel especially for having a relax and quiet time in their indoor heated pool. Location is great, you can take 10 mins walk to a giant shopping mall. Many restaurants are closed by.
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Good city hotel”
Checked in at 330pm, and was told that the room isn't ready. Even though it's passed check in time. Had to wait additional 30mins and 2 times reminding/chasing them before the key is given (even though the room has already been cleaned???). BUT, kudus to them for being able to offer a complimentary celebratory cake. The cake 300gm, is really YUMMY! fresh cream mango cake! simply tasty and well presented. Room is clean and have good facilities, and cable tv. Children sand playground is a HIT with kids. Well mantained, bright, clean. Wonderful place for kids. Spa facilities is just as good. Well maintained. Evening fruits available at lift landing (apples) is a nice gesture. Walking distance to many shops, eateries, and the megamall. Unfortunately, our stay didn't come with breakfast included.
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Great room, cozy.”
Bathroom is big, but the bathtub water is green. Don't really know the reason, so we didn't use that. After all, the room is big and excellent. Will stay there again.
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Exceptional”
Great view from our window, helpful staff, good bed and a good breakfast. We enjoyed our stay here!
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Top Hotel in Hsinchu”
As you may think Hsinchu is not popular city for tourist, Ambassador Hotel Hsinchu is by all mean the best you can find.
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Exceptional”
This is primarily a hotel for business people. The hotel does not provide a shuttle bus from the HSR station but it does provide a shuttle to the Hsinchu Science Park. The location is good, but about a 20 minute walk to the major sights to see in Hsinchu, and about a 10 minute walk to the Big City Mall. The hotel staff was very curteous and helpful.
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Exceptional”
The only complaint I would have is that they clean their windows more often. The view from our 19th floor room was not very good because of a dirty window. Breakfast was wonderful!
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Great~”
Nice location and staff👍🏼
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Really recommend ”
The room and service is good
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Incredibly amazing”
Best staff, best hotel .so relaxing and comfortable
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The reception is very friendly and professional.”
The hotel people took our concern seriously and took the action immediately that made our stay enjoyable. The restaurant Acut located at 9F is also great, must try.
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stay cozy”
it's to stay there, we have meeting with customers at lobby. Feel great!
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Good environment and location ”
Near big city and cafes, good location. Only improvement required is the light in room too dark. Should change as in made ppl feel dizzy to work in the room.
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wonderful view from room”
didn't know it's a 5 star hotel when booking. location is slightly far from train station, but walkable. view from room was fantastic.
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Clean but small”
I expect a bigger room, the room is quite small. The lobby is at the 12th floor, the staff are nice
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Price same with performance ”
Price same with performance
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It will be my favour choice when I'm going to Xin Zhu. ”
It will be my favour choice when I'm going to Xin Zhu.
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Customer service could be better…late checkin ”
Location is good, near Big City like a 10 mins walk. Customer service needs work Check in is at 4pm and check out is 11am. Like what? Ask if facility had microwave to heat my lunch for dinner. Ate at A CUT steakhouse and customer service replied no, they don’t offer this service or didn’t care to help me. Buffet counter was terrible. Ask if there was seating availability and the person there just gave me a no without looking at me. Customer service at zero. Children sand playground was boring. 1F race car track was okay. For this brand and price point I expected better.
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My disappointment”
I was looking forward to a romantic stay with my gf. As a five star hotel, I expected the experience to be much better than this. Starting with the entertainment in the room, the television kinda looks like something good for 20years ago. You also need to pay extra too watch any movie, come on! I was never informed that drinks in the refrigerator are not complimentary(even 2star hotels have complimentary drinks). Overall, I would say that I was totally disappointed as I wasn't able to wow my gf. I believe a hotel with such high ratings could have done better than this.
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