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Bien 7,2
selon 532 avis

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Bien



selon 532 avis
  • État/propreté de l’hôtel 6,9
  • Équipements 6,3
  • Emplacement 8,1
  • Confort des chambres 7,1
  • Qualité du personnel 7,1
  • Rapport qualité-prix 7,3
  • Nourriture/restauration 6,6
Comptes-rendus vérifiés

raymond P.
États-Unis
22 septembre 2013
way over priced stay some place else
staff was friendly..... that is it
first off do not get a upgraded room the suite was big yes but empty. my 5 foot girlfriend could not stretch out on the couch. they had two in the room but they were way to small i asked if they had any larger ones and they said no also they looked like they came out of a funeral home. . tv's were small. internet was slow and dropping off line. the fitness room was a joke. the king size bed looked nice but was a thin and no box springs also the boards were warped under it so every time you moved in the bed even just a little it made a racket i asked to change rooms because of this and was shown another room with the same kind of bed. a hospital bed with rocks on top of it would have been more comfortable than that thing. we ended up placing the mattress on the floor to sleep. .. also the free food they had sucked. pancakes were over done, sausage was under cooked, lunch was even more of a let down. yes they do have a laundry room but no change machine, and you have to get the soap from the gift store that is only open 8-7 figured they would have a vending machine with that stuff in it. also the pool was a joke. on a positive note the staff was friendly. one last negative note those busses keep pulling up so if you have your own car they get in the way. had to wait for 45 min before i could pull up because they were blocking the entrance. i was looking for a nice place to stay for the amount the room was. such a let down.

Teah D.
États-Unis
14 août 2013
Great Location
View wasn't bad, location was convenient, and room was comfortable
The great thing about staying at this hotel is the location. It's right in the middle of Guam's Pleasure Island. The number one tourist spot on island. There are a ton of stores for shopping, a wide variety of restaurants, and so many bars or clubs for night entertainment. I don't think you can go wrong with that. The staff, upon check-in and check-out, we're kind and helpful. They answered all questions I asked them with their best effort in accommodating me. It was nice. It's also very conveniently fast to check in and out. The room had complimentary water, coffee, and tea among the complimentary bathroom necessities. Very handy. Overall, I enjoyed my stay here! Not much of a flaw you can find here.

SIEGFRIED G.
Philippines
31 juillet 2013
Comfortable rooms
Comfortable rooms in a good location
Very good location, CLean, comfortable rooms. Bathroom just had the bare minimum.

Wing L.
Hong Kong
27 juillet 2013
Enjoyable stay for Shopping, signtseeing & relex.
Easy access to shopping, food and signt seeing.
Nice hotel, but one of the night there's no water supply for shower. Engineer need to fix it and we have wait for 45mins to fix.

Wing L.
Hong Kong
27 juillet 2013
Easy access to everything. Kids are happy.
K-mart, PIC, Good food.
Overall is good. But I am not sure if the bottle water is only available for the first day arrived at hotel. And Room cleaning seems not provided on the night before I check out.

Hon W.
Hong Kong
16 juillet 2013
nice and quiet environment; sunshine & beach
location, nice lobby, clean & neat room
I felt comfortable of staying at the hotel for 1 night, and only felt sorry was their turtle speed free wi-fi service. I pay to connect their hi-speed internet service cost $9.95, which is regular speed to browse. The hotel was closed to beach and the water & sand were great.

Jashae M.
Guam
10 juillet 2013
Staff need to double check rooms.
service , quickness & understanding.
Staff need to double check rooms before checking in guests. They need to relay unavoidable issues upon check in.

Kanika M.
Inde
09 juillet 2013
Good spot for a quick getaway
1) Very close to the $4 tram service that goes to the outlet mall and the rest of tumon bay hotels 2) Super close to the airport 3) Nice beach
I had a good stay at Holiday Resort. The check-in process was smooth, they had a power plug adapter which they let me borrow and the rooms were clean if not run down. The bathroom was clean and everything worked as expected. Nothing luxurious at all about the place and I found their seafood buffet to be subpar. I would recommend eating at some of the good restaurants in the area instead. The tram service is right next door which takes you to the outlet mall for shopping.

NIkolay K.
Russie
07 juillet 2013
nice hotel
ocean view, clean and big room
Don't take partial ocean view, it has no ocean view actually. But rooms called "ocean view" are really great!

Duane P.
États-Unis
07 juillet 2013
Online photos do not match condition of rooms.
Location, great staff and transportation
The were several things that occurred while my say at this hotel. Our pick up from the airport was approx 45 min late. The quality and condition of the furniture was dated approx 8 to 10 years at least. The carpeting was stained and completely rugged from high volume. The bed squeaked with any motion and the pillows were small and uncomfortable. The TV was a 14 inch Zenith...enough said. But to much surprise the staff was incredible professional and informative despite our numerous complaints. They accommodate quickly which further enabling our stay. As discussed with management to upgrade rooms to match customer service. I would not recommend staying at this hotel as the pictures do not match.