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2015
Fantastique 8,5
selon 2581 avis

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Fantastique



selon 2581 avis
  • État/propreté de l’hôtel 8,7
  • Emplacement 8,2
  • Confort des chambres 8,7
  • Qualité du personnel 8,7
  • Rapport qualité-prix 8,7
  • Nourriture/restauration 7,8

Nileshkumar T., Malaisie
Couples
Séjour de 2 nuits en août 2013
Good enough for a small hotel
Internet, friendly staff, in the center of things
This was the first of 3 stays in this trip. The room was smaller than expected. And the outside noise was noisier than expected. But we were tired and overall, staff was friendly and room was clean and made up.
Avis déposé le 02 septembre 2013

Emmy H., États-Unis
Couples
Séjour de 1 nuit en août 2013
Best customer service in Hanoi!
Friendly and helpful staff, beautiful rooms, and great location!
I was only supposed to stay at this hotel for one night before flying to Nha Trang. Due to an unforseen emergency, I ended up having to stay in Hanoi for several more days instead. The staff were polite, helpful, spoke excellent English, and helped me with everything I needed during my stay. The bellboys are sweet and kind, the rooftop restaurant has an amazing view of the city, and the hotel is within blocks of some of the best blocks for shopping, especially on a budget. A very short taxi ride will put you at every major attraction including the Water Puppet Theater, Ho Chi Minh Mausoleum, and Hoa Lo Prison, and the hotel staff will call a reliable taxi for you whenever you need it. They also have excellent spa service inside the hotel. There are more expensive hotels, but none with better service than here. I stayed at 3 different hotels during my stay in Hanoi, but none gave me the location and quality of service that this one did. Book it now. You won't be sorry that you did.
Avis déposé le 02 septembre 2013

Paul H., Nouvelle-Zélande
Couples
Séjour de 4 nuits en août 2013
Average hotel
modern, nice rooftop bar
Not aware of train track close to bedroom window, window had no lock, safe not operating properly even after a request to repair, staff friendly but few spoke good english, wifi only working in lobby
Avis déposé le 02 septembre 2013

Courtney Z., Australie
Couples
Séjour de 1 nuit en août 2013
enjoyable clean and affordable stay
clean rooms , good breakfast, central location
we enjoyed our one night stay - the breakfast was lovely and staff were very friendly! Good location and new facilities
Avis déposé le 02 septembre 2013

Wee L., Malaisie
Voyageurs d'affaires
Séjour de 2 nuits en août 2013
it is basic hotel which i feel comfortable with.
clean, comfortable and convenient
centrally located hotel that enable me to travel around hanoi easily.
Avis déposé le 02 septembre 2013

Kahtan S., Norvège
Couples
Séjour de 1 nuit en août 2013
it was good
rooms ,staff,good quailty resturant
The rooms are very generous with space and storage. The bed is very comfortable and all ammenities are of a high standard. I found the staff very pleasant and always willing to help. I stayed for 4 nights
Avis déposé le 01 septembre 2013

Flynn H., Royaume-Uni
Voyageurs solitaires
Séjour de 1 nuit en août 2013
Comfortable beds, great value for money
Bed almost as good as mine
Very pleasant stay, with comfortable bed. Reception was great always there to help, but not thrusting their services on you. Would recommend!
Avis déposé le 31 août 2013

Yen N., Malaisie
Couples
Séjour de 4 nuits en août 2013
Great hotel!
Nice room, good food, friendly staff
Value for money and very friendly and efficient staff. The manager Bie was very helpful.
Avis déposé le 30 août 2013

Peter P., Italie
Couples
Séjour de 1 nuit en août 2013
Clean Hotel
location, clean, friendly stuff
Great hotel to explore the old town of hanoi! Very close to turtle lake
Avis déposé le 29 août 2013

Mengjia Y., Hong Kong
Voyageurs solitaires
Séjour de 1 nuit en août 2013
Nice staff, good service
nice staff, good location and good service
I was arranged to another hotel due to the storm the day before I arrived. The clients live in my room didn't leave as a result and I was arranged to another hotel with relationship with Rising Dragon Palance. However, I am happy with the attituade of the staff and their efforts to comfort me on the accidence.
Avis déposé le 29 août 2013