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Fantastique 8,2
selon 121 avis

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Fantastique



selon 121 avis
  • État/propreté de l’hôtel 8,2
  • Équipements 5,0
  • Emplacement 8,9
  • Confort des chambres 8,3
  • Qualité du personnel 8,2
  • Rapport qualité-prix 8,4
  • Nourriture/restauration 7,1

David H.
Australie
10 juin 2014
Great overnighter with attentive staff
Price,location, staff
We were greeted by staff who waited on the busy street for our arrival. Rooms have everything you would need for a quick overnighter or as a base for city touring. Breakfast was good. Staff went out of their way to make us feel welcome and orient to the area and city. Highly recommended for a short stay. No view at all- but at the price great value!

Geoffrie K.
États-Unis
16 janvier 2014
A nice small hotel with excellent staff
location and staff
This was a great hotel! The value was very good and the staff were extremely friendly and helpful. I was not feeling well during the first couple days of our stay and the staff did everything they could to make sure that I was comfortable and accommodated. This is one of the VERY FEW hotels that we will recommend from our 3 months in SE Asia, and we would definitely stay here again.

Chee L.
Malaisie
05 août 2013
Good Value, Comfortable, Better Room Service Pl?
Friendly, helpful, English speaking staff; Breakfast included; Fast, free Internet
Generally OK for the money. Staff was attentive, warm and genuinely welcoming. Location within easy reach of most local attractions was an advantage. On the downside: room service could do with some major improvement. Also, some fittings and facilities in room were either non-functional or poorly maintained (e.g. bathroom drain outlet clogged, causing flooding with each showering). Defects were highlighted on checkout. Given the large number of hotels in same price range in the same area, hotel will need to up their service level to win returning customers.

Robert M.
Australie
23 juillet 2013
Second stay, staff always helpful, great location
Staff, AC and location
They arranged pick and return to airport all went smoothly

Alexander K.
Australie
24 juin 2013
comfortable, good location
room upgrade, location, staff
We booked an executive room, but we were given a standard. When we pointed it out, we were given the family room which was very spacious. There was no fitness center, despite the description saying so, and the shared computers did not work well. Overall, a comfortable stay.

Ong G.
Malaisie
26 mai 2013
Comfortable, friendly staff
Comfortable, friendly staff

MINH N.
Vietnam
12 mai 2013
small room and near shopping
friendly staff and nice hotel
This hotel is in near Guom late and Dong Xuan Market

Eddie W.
Malaisie
01 mai 2013
short stay. nothing to shout.
shopping, old quarter, cheap
had a short stay at this hotel, due to its cheap price. located right at the centre of old quarter. decent city hotel. nothing to shout about. can shop and dine around old quarter. especially in the evening. plenty of tourist. must try "beer temple". good selection of international beer, decent price too.

Dave P.
Royaume-Uni
28 avril 2013
Nice hotel. good location but some problems
Location, breakfast, comfort
My flight into Hanoi was delayed by 2 hours I emailed the manager a few hours before I left but No Pick up when I arrived. the Tourism office were brilliant and phoned the hotel and a car arrived 1/2 hour later. I had been warned by a friend that there are a lot of copycat hotels and avoid the Cozy 1. The narrow lobby was too cozy for my liking and the signs said Hotel Cozy,so thought I'd been scammed. After looking at the room I could see it was Ok but I did not have a deluxe room with window view I expected. I was given a big family room. I was happy with that.

Judith H.
Australie
07 avril 2013
Great location; easy access to Hanoi's night life
Location, location. location
The Cozy 2 Hotel was comfortable and had very easy access to shopping and night life. I was concerned, however, by one of the staff members who hovered even when asked not to. I also had issues when it was time to book out as I had earlier paid what seemed to be an excessive amount for one tour and then the hotel wanted to charge me even more. It was all satisfactorily finalised but check your bill. Apart from this, the hotel staff were very keen to please and the room was comfortable and clean.