|
Frederic D.
Couples
Belgium,
28 janvier 2013
|
Hôtel sympa et bien situé, mais chambre bruyante.
6
Nous étions 4 couples et avions tous réservé le même type de chambres certaines sont correctes et d'autres beaucoup moins. Notre chambre était au RDC et plutôt bruyante vu que nous étions près de l'accueil et la literie n'était pas aussi fraîche que nous l'aurions voulu... Mais pour Hanoi et pour le prix, si vous ne tombez pas sur la chambre de l'accueil, ça reste pas mal.
|
|
Yves D.
Couples
Canada,
5 février 2012
|
Très bon rapport qualité-prix.
7,7
très bon hôtel, très bien située avec chambres spacieuses. points faibles: hôtel très humide (c'était début février) et personnel parlant très peu l'anglais et pas du tout le français.
|
|
Antoine B.
Couples
France,
26 septembre 2009
|
Hôtel bien situé, avis mitigé
L'hôtel se trouve dans la vieille ville, à quelques pas du lac Hoan Kiem, ce qui est un atout incontestable. Le quartier est calme. Les chambres sont propres et le petit-déjeuner correct.
6
Cet hôtel offre un pied-à-terre bien situé dans la vieille ville de Hanoi. Les chambres sont correctes mais très petites. Notre séjour a été contrarié par une énorme fuite d'eau qui nous a contraint a changé de chambre à deux reprises. Le personnel, très désinvolte, n'a pas forcément été à la hauteur, ni d'ailleurs lorsqu'il s'agissait de prendre les commandes des petits-déjeuners (erreurs nombreuses).
|
|
Gilbert D.
Voyageurs solitaires
France,
28 janvier 2009
|
splendid star hotel hanoi
2
mal situé acceuil tres mauvais Supplement de 14 dollard pour 2 nuits parce que 2 personnes par chambre pas de petit dejeuner periode du nouvel an chambre pas faite durant le sejour arnaque sur les tours chambre bien trop petites
|
|
Geok L.
Couples
Malaysia,
6 juin 2013
|
Great location
Good location, friendly staff, hotel with elevator
7,3
The draining system in the toilet was bad.
The facilities in the room was quite old.
Overall is considered good
|
|
Arnoldy A.
Couples
Indonesia,
20 février 2013
|
Near St. Joseph Cathedral Hotel in Old Quarter
7
Hanoi Ciao Hotel first used name Splendid Star 2 Hotel, location in an alley near St. Joseph Cathedral, quite small room, ordinary and ordered breakfast (not a buffet breakfast), we were dissapointed for hotel when we booked One Day Halong Bay Tour and bus ticket Hanoi to Vientiane because overprice and the bus not as described (sleeping bus with toilet) but actually an ordinary sleeping bus without toilet.
Conseil - hôtel:
Don't buy tour and ticket from this hotel - Fraudulent
|
|
Minning Q.
Voyageurs solitaires
China,
20 janvier 2013
|
Watch out! The photo is cheating you!
4,3
I thought I've booked a twin bed room, because the photo
is displayed with 2 bed in the room, finally I have to pay 10 USD for an extra bed when I checked in and the staff told me that I have actually booked a single room!
The staff is not friendly, they didn't provide the breakfast in the morning which they promised to.
The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
Conseil - vie nocturne:
The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
|
|
Kimberly Z.
Couples
United States of America,
4 janvier 2013
|
we booked a superior and the room itself was nice. it was also clean, but the bed took up most of the room. don't believe the pics of the bathroom, because you will not get anything close to that. the actual bathroom is small. we were on the 3rd floor and still had a view of the wall. the street is not very quiet and people are out there until 1am, and start waking up about 6am, and the sound carries in the alley. perhaps it would be quieter if you were further up or your windows weren't closed using tape like ours was. service wasn't good. i was sick the second day and we tried to buy soup from them, but were told it was only for breakfast, which was fine. however, when my husband brought me back some soup, they wouldn't even let us use a bowl. we checked out the night before and the manager said he would have someone make us breakfast, despite our early departure. we woke up early anticipating breakfast, and no one brought it up. we called and no one answered. when we left everyone was still asleep downstairs. the location is great. if you are a light sleeper then the cathedral bell may wake you.
Conseil - attractions:
Right near the cathedral and old city. Exit the hotel and go left, then turn down the left alley to get on the backpacker street for cheap restaurants. Recommend Red Gecko restaurant for options and taste!
|
|
Jeff B.
Couples
United States of America,
4 novembre 2012
|
Great Rooms, Terrible Breakfast
Comfortable Bed, Good Wifi, Quiet, Good Location
5,7
i stayed at 5 different places in hanoi and this was one of the best. the bed is comfy and i think they upgraded our room for free the first couple nights. our room had a computer in it which was great because my girlfriend had her laptop stolen at our previous accommodation. the staff was rather unfriendly and spoke little english. the breakfast was quite bad. don't get anything with bacon in it, it's very tough. fruit, cereal, and yogurt are safe choices. even the fruit juices are quite bad though, especially the orange juice.
|
|
Patricia F.
Voyageurs d'affaires
United Kingdom,
30 septembre 2012
|
Friendly helpful staff & good location
Friendly helpful staff, good location, quiet lane
7,7
The staff at this hotel are great, the hotel is in a great location - near the lake, good restaurants and lots of shops, easy access to buses to all parts of Hanoi. I made a mistake with my booking dates and they changed it for me at the desk with no charge - they had no obligation to do so. The room, bathroom and bedding are clean. Another review mentioned paint flaking off the walls - well there was around the window area - but with the humidity in Hanoi that happens everywhere. Standard rooms have no window or an internal window; superior rooms on the lower floors look out at a wall that is quite close but the upper floors have a view of the city; Deluxe rooms on the lower floors look out on buildings across the street, on the upper floors they have a view of the church tower.
|
Dépêchez-vous - disponibilité limitée!