Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.

Saisissez vos dates pour vérifier les disponibilités et réserver cet hôtel.

Hanoi Ciao Hotel

No 8 Tho Xuong lane, Au Trieu street, Hoan Kiem district, District de Hoan Kiem - Cathédral de Ha Noi, Hanoï, Viêt Nam (voir la carte)

Réserver maintenant!

autrefois : Splendid Star Classic Hotel

Enregistrer dans vos favoris

Hanoi Ciao Hotel Hanoï - Intérieur de l’hôtel

Hanoi Ciao Hotel Hanoï - Extérieur de l’hôtel

Emplacement: District de Hoan Kiem - Cathédral de Ha Noi

Nombre de chambres : 20

Wi-Fi gratuit

Afficher les tarifs et les disponibilités de cet hôtel

Garantie de prix agoda

Notre objectif est que vous payiez toujours le meilleur prix pour votre chambre. Si vous avez réservé une chambre d'hôtel avec Agoda et que vous nous démontrez, par la suite, que vous auriez pu réserver la même chambre, aux mêmes dates, à un meilleur tarif affiché et réservable sur un autre site web, alors nous nous alignons sur ce tarif ou vous proposons encore moins cher. Cliquez sur ce lien pour en savoir plus.

Arrivée:	Nuits:	Départ:

comptes rendus récents

Choisissez le type de voyageur

Tous les comptes rendus (128)

Voyageurs solitaires (42)

Couples (56)

Voyageurs d'affaires (5)

Familles avec de jeunes enfants (2)

Familles avec des enfants plus âgés (6)

Groupes (17)

Bien

7,3

selon 128 comptes rendus


Rapport qualité-prix		7,5
Emplacement		8,2
Qualité du personnel		7,1
État/propreté de l’hôtel		7,2
Confort des chambres		7,0
Nourriture/restauration		6,5

Tous les comptes rendus (128)

Frederic D. Couples Belgium, 28 janvier 2013	Hôtel sympa et bien situé, mais chambre bruyante. Emplacement 6 Nous étions 4 couples et avions tous réservé le même type de chambres certaines sont correctes et d'autres beaucoup moins. Notre chambre était au RDC et plutôt bruyante vu que nous étions près de l'accueil et la literie n'était pas aussi fraîche que nous l'aurions voulu... Mais pour Hanoi et pour le prix, si vous ne tombez pas sur la chambre de l'accueil, ça reste pas mal.
Yves D. Couples Canada, 5 février 2012	Très bon rapport qualité-prix. Très bien situé 7,7 très bon hôtel, très bien située avec chambres spacieuses. points faibles: hôtel très humide (c'était début février) et personnel parlant très peu l'anglais et pas du tout le français.
Antoine B. Couples France, 26 septembre 2009	Hôtel bien situé, avis mitigé L'hôtel se trouve dans la vieille ville, à quelques pas du lac Hoan Kiem, ce qui est un atout incontestable. Le quartier est calme. Les chambres sont propres et le petit-déjeuner correct. 6 Cet hôtel offre un pied-à-terre bien situé dans la vieille ville de Hanoi. Les chambres sont correctes mais très petites. Notre séjour a été contrarié par une énorme fuite d'eau qui nous a contraint a changé de chambre à deux reprises. Le personnel, très désinvolte, n'a pas forcément été à la hauteur, ni d'ailleurs lorsqu'il s'agissait de prendre les commandes des petits-déjeuners (erreurs nombreuses).
Gilbert D. Voyageurs solitaires France, 28 janvier 2009	splendid star hotel hanoi aucun 2 mal situé acceuil tres mauvais Supplement de 14 dollard pour 2 nuits parce que 2 personnes par chambre pas de petit dejeuner periode du nouvel an chambre pas faite durant le sejour arnaque sur les tours chambre bien trop petites
Arnoldy A. Couples Indonesia, 20 février 2013	Near St. Joseph Cathedral Hotel in Old Quarter Room with balcony 7 Hanoi Ciao Hotel first used name Splendid Star 2 Hotel, location in an alley near St. Joseph Cathedral, quite small room, ordinary and ordered breakfast (not a buffet breakfast), we were dissapointed for hotel when we booked One Day Halong Bay Tour and bus ticket Hanoi to Vientiane because overprice and the bus not as described (sleeping bus with toilet) but actually an ordinary sleeping bus without toilet. Conseil - hôtel: Don't buy tour and ticket from this hotel - Fraudulent
Minning Q. Voyageurs solitaires China, 20 janvier 2013	Watch out! The photo is cheating you! No. 4,3 I thought I've booked a twin bed room, because the photo is displayed with 2 bed in the room, finally I have to pay 10 USD for an extra bed when I checked in and the staff told me that I have actually booked a single room! The staff is not friendly, they didn't provide the breakfast in the morning which they promised to. The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church. Conseil - vie nocturne: The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
Kimberly Z. Couples United States of America, 4 janvier 2013	great location, room ok room, cleanliness 6,7 we booked a superior and the room itself was nice. it was also clean, but the bed took up most of the room. don't believe the pics of the bathroom, because you will not get anything close to that. the actual bathroom is small. we were on the 3rd floor and still had a view of the wall. the street is not very quiet and people are out there until 1am, and start waking up about 6am, and the sound carries in the alley. perhaps it would be quieter if you were further up or your windows weren't closed using tape like ours was. service wasn't good. i was sick the second day and we tried to buy soup from them, but were told it was only for breakfast, which was fine. however, when my husband brought me back some soup, they wouldn't even let us use a bowl. we checked out the night before and the manager said he would have someone make us breakfast, despite our early departure. we woke up early anticipating breakfast, and no one brought it up. we called and no one answered. when we left everyone was still asleep downstairs. the location is great. if you are a light sleeper then the cathedral bell may wake you. Conseil - attractions: Right near the cathedral and old city. Exit the hotel and go left, then turn down the left alley to get on the backpacker street for cheap restaurants. Recommend Red Gecko restaurant for options and taste!
Jeff B. Couples United States of America, 4 novembre 2012	Great Rooms, Terrible Breakfast Comfortable Bed, Good Wifi, Quiet, Good Location 5,7 i stayed at 5 different places in hanoi and this was one of the best. the bed is comfy and i think they upgraded our room for free the first couple nights. our room had a computer in it which was great because my girlfriend had her laptop stolen at our previous accommodation. the staff was rather unfriendly and spoke little english. the breakfast was quite bad. don't get anything with bacon in it, it's very tough. fruit, cereal, and yogurt are safe choices. even the fruit juices are quite bad though, especially the orange juice.
Patricia F. Voyageurs d'affaires United Kingdom, 30 septembre 2012	Friendly helpful staff & good location Friendly helpful staff, good location, quiet lane 7,7 The staff at this hotel are great, the hotel is in a great location - near the lake, good restaurants and lots of shops, easy access to buses to all parts of Hanoi. I made a mistake with my booking dates and they changed it for me at the desk with no charge - they had no obligation to do so. The room, bathroom and bedding are clean. Another review mentioned paint flaking off the walls - well there was around the window area - but with the humidity in Hanoi that happens everywhere. Standard rooms have no window or an internal window; superior rooms on the lower floors look out at a wall that is quite close but the upper floors have a view of the city; Deluxe rooms on the lower floors look out on buildings across the street, on the upper floors they have a view of the church tower.
Patricia F. Voyageurs d'affaires United Kingdom, 24 septembre 2012	Good location Nice friendly staff, good location 8,3 Hotel is in a quiet lane near the church, deluxe rooms on the upper floor have a nice view of the church tower. Rooms are quite small but they are clean, bedding is also clean. There's a safe and a fridge in the room, there's also a lift.