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Très bien 7,8
selon 166 avis

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Très bien



selon 166 avis
  • État/propreté de l’hôtel 7,9
  • Équipements 8,0
  • Emplacement 9,1
  • Confort des chambres 7,8
  • Qualité du personnel 7,7
  • Rapport qualité-prix 7,8
  • Nourriture/restauration 6,8

Heather C.
États-Unis
31 août 2014
Sadly overrated and overpriced
Large room, good location near lake and shopping
I have no idea why this hotel has received high review scores. Our first room we were given was very small with beds that were two feet higher than normal (unsafe for children) and an open window that went out into the stairwell. Anyone could look into the room, and children could climb up and fall out of the window. The bathroom had no tub. We asked to change the room and were given the option to upgrade for $20 per night more. The next room was larger and had a bathtub, however the tub leaked all over the floor of the bathroom. We called the front desk to get it checked and to clean up all the water because it was slippery. The front desk person was well aware of the problem and said the owner did not want to fix it because they would have to replace the tub! Many other problems staying here such as being grossly overcharged for laundry by KG (5x the going rate in the neighborhood, and the laundry came back 3 hours late and wrinkled, not folder). Breakfast area had a nice view and selection was okay. I absolutely do not recommend staying here for anyone, but especially families with young children.

Wornwipha P.
Thaïlande
30 juillet 2014
Good
Service

Pravesh V.
Inde
28 juillet 2014
Good Hotel
staff was nice & i really enjoyed , Food was nice & location
It was good , staff was nice & i really enjoyed to be there on holiday

alan C.
Australie
07 juillet 2014
very dissapointing
the bathroom flooded at every shower -- the toilet was side saddle ( no room to sit ) air conditioer not working bed very hard the whole hotel was not conditioned ( very hot everywhere food was disscusting & not much of it the 4 of us checked out & stayed 50 meters away at the pearl hotel 4 5 days ( same rate ) great hotel

Julian H.
Australie
11 juin 2014
Great value and helpful staff
Clean comfortable rooms, attentive staff and great value for money.
Excellent place to stay and vet the most out of the old quarter of Hanoi

Zoe M.
Australie
06 juin 2014
Cleanliness, Close to Hiem Lake & Old Quarter
Cleanliness, Bathroom, Easy Check in/out
I had a pleasant enough stay at Golden Lake View. Staff were helpful, everything was very clean and the room had great amenities. I would highly recommend not staying on the first floor as your door is metres from the reception desk and foyer, and the noise from comings and goings and hotel staff conversing is immense. Also, my room on this floor had a large window that looks directly onto the seating area of the foyer and makes the bed and room in general feel like it has a big lack of privacy. Other than this no real faults. Don't be fooled by the hotel name- There are no lake views except for what im told is one in the penthouse and the lovely, distant view in the restaurant at breakfast over the building tops.

Chun G.
Taïwan
04 juin 2014
Comfortable and clean room
Centrally located, very clean room

Hoo D.
Singapour
26 mai 2014
As a whole, it was just average
1. Clean 2. Free wi-fi, 3. Friendly staff though they speak little English
As a whole, it was just average. On the last day, booked a private car to the airport, but the private car driver on the way to the airport picked up his wife and young son even though i did not agree to him when he asked me.

Pierre T.
France
15 mai 2014
it 's a good and clean hotel with reasonable price
quiet , clean and well situated 2OOmeters from HOA TIEN lake ( old city )N
Nothing to say I waw happy at this hotel

stevo R.
Australie
14 mai 2014
you get what you pay for
staff. .location. .market. restaurant s
The staff were grait. .But the Bed and shower and TV needs to be fixed.