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selon 767 avis
  • Propreté 8,0
  • Équipements 6,7
  • Emplacement 8,6
  • Confort des chambres 8,1
  • Service 8,2
  • Rapport qualité-prix 8,1
  • Nourriture/restauration 6,8
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Sunkwon, Corée du Sud
Famille & jeunes enfants
Deluxe avec vue sur la ville
Séjour de 2 nuits en mai 2013
Not enough for the family
loaction,
Avis déposé le 10 juin 2013

Quentin, France
Couple
Deluxe avec vue sur la ville
Séjour de 4 nuits en avril 2013
Nice Quiet and very good location
Room, Breakfast, internet
Avis déposé le 09 juin 2013

Aimy, Vietnam
Couple
Supérieure avec vue sur la Ville
Séjour de 1 nuit en mai 2013
Great boutique hotel
Location , Staff , 5 star hotel services quanlity
Great hotel in centrally location .Room is nice and very clean . Good breakfast . Staffs are more than friendly and helpul . Their Airport transfer service is really good and safe . Halong Bay tour recommened by hotel is really good and is a must try , good price also
Avis déposé le 04 juin 2013

Brian, États-Unis
Voyageur seul
Supérieure avec vue sur la Ville
Séjour de 2 nuits en mai 2013
Great staff and value!!!!
clean rooms and great value
Avis déposé le 03 juin 2013

Brian, États-Unis
Voyageur seul
Supérieure avec vue sur la Ville
Séjour de 4 nuits en mai 2013
Clean rooms great staff!!!!!
Good value for the money!!!!
Avis déposé le 03 juin 2013

Aimy, Vietnam
Couple
Supérieure avec vue sur la Ville
Séjour de 1 nuit en mai 2013
Great location
Centrally location , clean and neat room , perfect breakfast
sWe had a pleasant stay as always - the best hotel in Vietnam ! Can't beat it great location within a few step to lake, Old Quarter and Night Markets . Many local food shops, shops and hotels are around . Staffs are more than helpful and friendly - they happy with any of our question . There are many choices for breakfast . Room are very clean and in good condition and having nice decor .Highly recommended
Avis déposé le 03 juin 2013

Erwan, France
Voyageur d'affaires
Suite Exécutive avec jacuzzi
Séjour de 3 nuits en mai 2013
Excellent stay thanks to a convenient hotel
Ideally located, very comfortable, friendly staff
Avis déposé le 02 juin 2013

Tse, Hong Kong
Groupe
Suite avec vue sur la rivière
Séjour de 1 nuit en mai 2013
competitive price and close to city
large room, good for short stay
Avis déposé le 31 mai 2013

Rachel, Royaume-Uni
Groupe
Supérieure avec vue sur la Ville
Séjour de 2 nuits en mai 2013
Disappointing
Central location
Avis déposé le 31 mai 2013

Rachel, Royaume-Uni
Groupe
Supérieure avec vue sur la Ville
Séjour de 1 nuit en mai 2013
Disappointing stay for a hotel with such potential
Great location
Sadly our stay at the Gia Bao Grand was a disappointment.Upon arrival we were told that from 12am until 6pm the next day there would be no electricity in the hotel.They gave us two options.1.Stay at the Gia Bao Grand & they would provide us with a fan as there would be limited electricity from a generator.2.They would move us to their sister hotel the Gia Bao Palace.If we stayed they promised to upgrade us.Having read reviews which warned us about being moved to the lesser Gia Bao Palace we chose option 1. We were a group of 5, across 2 rooms so we were also promised 2 fans for the room of 3.On returning to the hotel around 11pm there were were no fans, one for each room eventually turned up but they refused to give us a 2nd.After much debate they miraculously found a second fan.We were happy with our decision until midnight until we discovered the generators did not work for the first 2 floors, where the room of 3 were staying.Noticing this at 2am we decided not to traipse downstairs in the pitch black to complain (the phone wasn’t working so we couldn’t contact reception).After a very uncomfortable 1st night we were much happier at this hotel when the electricity returned.Note the rooms were not upgrades.We then left Hanoi to return 2 days later.Again we were met with disappointment.We were informed that there would be no air conditioning due to maintenance work but again we could have a fan or move.We chose to move.This was also a disappointment.Arriving at the Gia Bao Palace (the staff spoke much better English) we expressed our disappointment with the service & they didn’t care & refused to call the hotel manager.They’d booked us into the lowest standard twin rooms, not doubles as per our booking.We refused them & eventually they conceded, providing us with 2 doubles & an extra room for our fifth member.From this point on the staff were very friendly & helpful.Despite our start at the Gia Bao Palace,if one was looking for a budget hotel I would recommend it.
Avis déposé le 31 mai 2013


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