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Fantastique



selon 1020 avis
  • État/propreté de l’hôtel 8,3
  • Equipements 7,8
  • Emplacement 8,9
  • Confort des chambres 8,5
  • Qualité du personnel 8,6
  • Rapport qualité-prix 8,7
  • Nourriture/restauration 7,5

10 Lee K.
Malaysia
19 mai 2016
Great location, friendliest staffs, exceeding expe
Booked 2 rooms with this hotel and we managed to have early check-in and also room upgrades when we arrived, which we were very glad of. Also, booked a tour package with them to travel to Halong Bay and some transportation arrangements. I liased with Ms Yen whom been nothing but lovely and was wonderful in giving us advise on local places to eat (the non-overrated eateries). Her hospitality really made us feel at ease and well taken care of in a foreign country where we don't even speak their language. Kudos!

9,2 Maria C.
Philippines
14 mai 2016
Great and very hospitable and team
The hotel is small but the food they serve during breakfast and hospitality of they staff - from the night shift front desk officer Juan, the manager Nam and Day officer Yen and all the rest of the team gave 5 star quality service to us and the rest of the guests. They were very attentive to the needs of the guests and remembered our names. Definitely a 10!!

9,2 Mathieu C.
France
10 mai 2016
Good stay
Good location in old quarter, close to the lake. Cheap room but no window. Very good and cheap airport shuttle. Good wifi.

10 Imam S.
Indonesia
07 mai 2016
Hotel with the good staff and friendly
The location hotel closed with old quater, hoa Kim Lake and pupet water long just walk 5 minutes. Good location and recommended.

9,2 Fahrettin H.
Australia
02 mai 2016
Amazing Hotel and Staff
Big size double room was a pleasure to stay, we couldn't ask for better! Staff were amazing! Strongly suggested place, one of the best in Hanoi!

9,2 DINGLASAN O.
Philippines
19 avril 2016
Great Stay
Thanks to Ms. Yen for assistance for our City and Halong Bay Tour. We had a fantastic stay and time in Hanoi and Halong Bay. Overall a great stay!

10 Doungkamon P.
Thailand
19 avril 2016
Great choice !
Great location and money. Staff is helpful and nice.

7,3 Weijie L.
Singapore
30 mars 2016
Good hotel
Location is good, room is cheap and room is clean
Overall stay is good. Hotel is in good location. It is near to the lake and old quater area. Room is quite spacious. However the room look slightly old. Also the air con is not working. Outside room is cooler then inside. I will consider choosing the hotel if I visit Hanoi again.

10 Kim F.
Thailand
24 mars 2016
Friendliest Staff Ever
The hotel was clean, the breakfast was good , the location was great and it was the friendliest, most helpful staff I have ever met. A joy to stay here.

8,7 KIN L.
Singapore
30 mars 2016
Good Standard Hotel
Location, friendly staff, comfortable bed.
Fantastic. Still a comfortable, safe hotel to stay over the past few years that we have been in and out of Hanoi. Great location as well and seeing the surrounding changed with many cafes / restaurants opened around the area. Management of the hotel have changed over the years and still their service is very good. Great!