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Tous les avis (1020)

Voyageurs d'affaires (67)

Couples (403)

Voyageurs solitaires (209)

Familles & jeunes enfants (68)

Familles & enfants plus âgés (77)

Groupes (196)

Fantastique
8,4
selon 1020 avis
État/propreté de l’hôtel
8,3
Equipements
7,8
Emplacement
8,9
Confort des chambres
8,5
Qualité du personnel
8,6
Rapport qualité-prix
8,7
Nourriture/restauration
7,5

9,3 Lucienne G.
Australia
05 février 2015
Great stay
staff dedication, location, tours
The staff at this hotel are beyond amazing - they rushed our bags over to the airport, booked us a stay in Sapa, speak very good English and answered every request. The beds are a large size, there was a computer in the room, the hot water is strong and the breakfast is reasonable. The hotel is in very good walking distance to most places and overall our stay was great. Highly recommended

8,7 Nerutcharapin S.
Thailand
04 février 2015
very good
service
Good

8,7 Caroline C.
Indonesia
27 janvier 2015
Nice...
Location is good.Staffs are friendly & helpfull.Clean & big room makes us comfortable staying here for 4 nts.
It's nice to stay here. Location is good because near to local market, located at Hanoi old quater. Will stay at this hotel if we xome back to Hanoi again. The staffs are friendly,helpfull & take a good care of us. We booked family room for 4 persons. The room is big and clean. Enough space for us and the baggage that we carried. Breakfast isstandard. Keep up the good work !!

9 hau N.
Canada
23 janvier 2015
Having stayed 2 nights at Aquarius i was very sati
Their excellency in services, room is spacious and clean , breakfast is decent and have good selection of choices .
I Feel like being at home away from home . The entire staff is friendly , they made me feel pleasant during my stay and very helpful in every way even a small request . I definitely will stay there again when I come back to Hanoi .

10 Yen N.
Vietnam
21 janvier 2015
A great one
Staffs, staffs, staffs
Excellent

9,7 paul H.
United Kingdom
15 janvier 2015
A Real Gem in the heart of Hanoi.
The comfort of the room, helpfulness of the staff, great breakfast.
I got back from Sapa very late, just after 11pm and said I was really hungry. The desk staff took me to a street cafe up the road and ordered me a meal whilst taking my stuff up to my room. They gave me an upgrade so I had a window I could smoke out of, I slept really well, their shower was a real treat and breakfast was perfect. I was there only one. Night but enjoyed every minute.

9,3 Justin T.
Australia
15 janvier 2015
Small but large
Staff, location and room size
Staff were great, breakfast was good and comfortable room. Only negative my wifi didn't work kept cutting in and out even after reset. Would stay again

9 Bostjan G.
Slovenia
11 janvier 2015
family with children
location, staff, beds
Very good. Children loved the beds.

10 Jason S.
Australia
08 janvier 2015
Clean, Great location and friendly staff.
1) Location within walking distance to the cities main attractions 2) Staff: Friendly and knowledgable, giving some great information and even organasing any tours you could want 3) Comfortable
The staff were a great asset to the hotel and assisted with anything we asked, from looking up attraction locations and time, to recommending tours to and from Hanoi. They can book anything you need at decent rates, and have some great suggestions regarding city sights. The hotel is in a great location within walking distance of the night market, and main lake with shops, food and attractions nearby. The rooms were clean and comfortable with hot water and good wifi - overall a fantastic stay, would recommend!

10 Gillian E.
Ireland
05 janvier 2015
Outstanding customer service
Customer service, location, excellent value for money
We had a short stay at Aquarius, but wish we had longer there. The staff team went above and beyond their required service to help us settle into Hanoi and organise our trip in Vietnam. On arrival we were given tips on the city which helped us greatly. We would definitively recommend this hotel and we have come away feeling like we have made friends. We hope to return at some point in the future.