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Très bien



selon 405 avis
  • État/propreté de l’hôtel 8,4
  • Equipements 8,4
  • Emplacement 7,1
  • Confort des chambres 8,5
  • Qualité du personnel 8,3
  • Rapport qualité-prix 8,1
  • Nourriture/restauration 7,7

8,8 Jan G.
Sweden
13 mai 2016
X
X

5,6 Dhanasekar R.
India
11 mai 2016
Average
Resort is pretty old. Food is very normal. Bit far from Potang beach. Quite expensive. Not value for money.

9,6 Patryk F.
Poland
10 mai 2016
great stay
very relaxing

8 Atchara S.
Thailand
10 mai 2016
Good
Good kids club and swimming pool

8,4 Anida S.
United States of America
23 avril 2016
Good stay
Over all good place to stay. Everything was great our two bedroom suite was nice. Only downside was it was costly to go into the central area of patong. Further away from the city areas like markets and food but if you want that then this will be good

8,4 Larisa S.
Australia
21 avril 2016
Great hotel
Hotel is lovely. Especially for families. Pool is well equipped for children all ages, from shallow water pool, to water slide, to kids activities by the pool. Beach is close by. Not sure about Kamala itself. Would probably rather stay at Karon or Patong. But that's nothing to do with the hotel itself

8,4 Gertjan L.
Netherlands
08 avril 2016
Hi
No further comments

8 Lai T.
Singapore
06 avril 2016
Large suite nice pool but poor breakfast
Quite an old resort but well maintained. The two bedroom suite was spacious and comfortable. Air conditioning was rather noisy. Staff are generally nice except staff serving at breakfast which, I can understand, is always busy.

9,2 Dalia B.
United States of America
06 avril 2016
Great stay
We truly enjoy our stay at the Swissotel Kamala beach resort. My six year old loved the pool and we found the staff to be very friendly and helpful.

6 Roger H.
Switzerland
07 avril 2016
Holiday in Phuket
Compared with our stay in Swissotel Resort Phuket, especially the service quality dropped dramaticly. Especially the attitude of the staff, especially front desk, Restaurant and pool bar. The room was not ready upon arrival and the front desk ask us to wait close to 4PM. There was not even an appology. We have been told that we receive a fruit basket the other day due this issue. But it never appeared. Almost every day in the early afternoon there were no more towels available at the pool. According their staff the hotel runned out of towels, how can this happen in a resort? The service during breakfast was regularly very poor. It was clearly visable that there where not enough staff and the one worked, were not really motivated and not attentive. The room was nice, the cleanness was ok, but was quite bad were was the very noisy air condition. The food quality was good, nothing to complain. As a conclusion, I would choose Swissotel Phuket again, for a holiday with this service quality I am not prepared to pay the price asked for