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Fantastique 8,1
selon 5389 avis

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Fantastique



selon 5389 avis
  • État/propreté de l’hôtel 8,3
  • Équipements 7,7
  • Emplacement 8,2
  • Confort des chambres 8,0
  • Qualité du personnel 8,2
  • Rapport qualité-prix 8,2
  • Nourriture/restauration 7,6

Wen Y.
Singapour
03 juin 2012
Second visit not as lovely as the first
Pool, jacuzzi, environment and location
this is our second visit to palmyra as we had a splendid time last year when we were in patong. however, we were a little disappointed this time round as we did not receive the same level of service as we did on our first. first of all, i was rather upset by the way that the receptionist attended to us. as it was pouring and the rooms were not ready at 1pm, we asked the lady if we can borrow the hotel umbrella to go out and grab lunch. she insist that the umbrellas were in the rooms. so if the room is not ready, how do you expect me to go get it? typical of a lazy attitude, she simply get the bellboy to lead us to the room, thinking that the rooms were ready. to my horror, it was a dirty room!!! what an unsightly experience and this should be highlighted to the management! this is a service nightmare to any guests seeing a dirty room to begin my holiday. the least they could do is to go get the umbrellas for us from our room first instead of showing us the way up thinking that the room was ready. if given a choice, i will never return again.

Geoff O.
Australie
03 juin 2012
Good budget accomadation in the heart of patong
Position to shopping, friendly staff
We were looking for a good budget accomadation for the family close to shopping and central to restaurants and patong, the family room was good and plenty of space for my teenage children to move around...as this was what we were looking for and not a smaal room. We had no issues with the hotel or staff as they were very helpful.

Hui Y.
Malaisie
02 juin 2012
great location & big room.
new structure and clean
my room at 3rd floor but no lift, tiring for stairs.

TongHong O.
Malaisie
01 juin 2012
Excellent location, quiet and big rooms
Location is very convenient to shopping and dining. Family villa is perfect for family
I went there with my family and we stayed in the family villa which has 2 rooms and is perfect for 4 persons. From outside, the hotel looks like it needs some makeover, but it is a case of you can't judge a book by its cover. . The location of the hotel is very convenient to shopping areas as well as minutes walk to the famous Bangla Rd and Jungceylon. Many restaurants are just nearby. Yet, it is quiet as the building is nestled away from the main road. The family villa is highly recommended if you're traveling with your family. Wifi is free so that kept my kids busy when we were not out doing something else. Only complain I have is the front desk staffs can certainly improve on customer service( though not bad, but can be better). They should smile more. Breakfast is free and is pretty good, though it tends to be the same food daily with minor changes. Overall, I will go there again in my next trip

POOI K.
Malaisie
01 juin 2012
Great room and pool access was nice.
Nice room layout. love the big windows.
everything was good just a few items which needs improvement:- room service/make up the room were slow. Occassionally thunderstrom the electricity went off but anyways was restored in the next hour.

Arun S.
Inde
31 mai 2012
Comfortable stay
Cleanliness, ambiance, breakfast, location
Overall this resort was satisfactory. Good breakfast, wonderful pool and restaurent was good. Cons: poor wifi

Yi W.
Chine
31 mai 2012
Great service with smiles, and very nice seaview
beach, seaview room
I only stayed at this resort only for one night in a sea-view room; feel really good. and people there always smiles and provide nice service.

Senthilkumar T.
Inde
30 mai 2012
Great location and spacious room
Location and ambience are very good
Few minutes walk to the famous bangla road, patong beach and walking street. Situated in a convenient location and the room is really big. Nice hotel...

CHEN F.
Chine
30 mai 2012
good
good service, big rooms
wifi is not good. hope it will be better in the future.

foong L.
Malaisie
30 mai 2012
Great location but the services is not good
Design
I stayed in this hotel for two days. The hotel design and facilities is ok but the services is not good. The first night I called the front desk and asked for an extra pillow and a blanket and the front desk told me the housekeep department had closed and promise to send the pillow tomorrow morning. But they do send the blanket. Besides, I also requested a morning call at 6:30am. At the end, no morning call and no pillow. Then I call again next day to requested for the pillow and a pair of extra slipper. But the answer is the same. Housekeeping is close and not pillow and no slippers. The hotel only provide two pair of slipper per room. I told them I stay in the hotel for two night and why cannot have an extra pari of slipper because the floor of the room is always wet.