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Fantastique



selon 1167 avis
  • État/propreté de l’hôtel 9,2
  • Équipements 9,2
  • Emplacement 8,2
  • Confort des chambres 9,0
  • Qualité du personnel 9,0
  • Rapport qualité-prix 8,5
  • Nourriture/restauration 8,5

TAN R.
Singapour
08 juillet 2012
Lovely hotel and great service
Unique Room design & ambience of hotel
Stayed at indigo for 4d3n, the stay was awesome. We spend half of the day exploring the hotel and realise that it is fully equip with gym, kidclub, various size of swimming pool. The unique design of the hotel makes you feel like you are in a maze but yet nt confusing. When we reached, warm welcome by the hotel staff and they served us with towels n cold beverages. Afterwhich we were given a map of the hotel and taken to our hotel room on a buggy. Stayed in premium pearl suite and it is really awesome with an outdoor bathtub, separate shower cell, toilet and spacious space for normal washing up. There's a sofa at the balcony for us to relax as well. However, the heater doesnt seems to work for us. Breakfast was nice with wide range of variety of food. However, throughout my 3days stay the breakfast is the same which i hope the hotel wld consider to do some minor change to the breakfast served. The hotel is 10mins ride from the airport and it is really a quiet and peaceful place for stay as the hotel is almost 1hr ride from the shopping district and not much night activities. I would definitely come back for another round of relaxation with this hotel.

Mark W.
Royaume-Uni
06 juillet 2012
Brilliant 'design' hotel with great features
decor, design, landscaping, food and beverage quality and choice
Brilliant stay, this is third time at the Indigo Pearl it never disappoints. Staff are friendly and courteous. Rooms are very well maintained, as is everything at this uber-chic hotel. One negative is that there was construction/renovation work going on - this wasn't too obtrusive, but noise could be heard from the pool. Normally I am fine with this is a hotel makes clear that work is on-going before you book/arrive, this didn't happen here.

Matthew C.
Australie
04 juillet 2012
Fantastic hotel, great service
Great service, good value for money, really good buffet breakfast
Very good location, literally 5 minutes from the airport and right on the beach. Friendly and helpful staff, efficient check in and check out and recieved a free upgrade to a suite. Buffet breakfast was really great with a good selection. Would definitely stay again.

Anne H.
Australie
04 juillet 2012
Beautiful resort with friendly staff
Lovely rooms, adult-only pools, helpful staff, lots of activities.
We really enjoyed our stay and will return. Every detail has been thought through and every need provided for. The resort is beautifully appointed and staffed.

Jae P.
Corée du Sud
03 juillet 2012
Great location with proximitiy to airport
clean and nice facilities
Enjoyed the stay with very nice facilities. only downside is lack of restaurants in the resort.

lisa M.
Australie
30 juin 2012
lovely hotel, nice room, friendly service
family pool area, size of room
it was a nice stay, room with bath tub and day bed lovely to sit out and relax on, room size great, walking distance to beach great, pool areas lovely,but did have a couple of small issues. water leak from ceiling around light area which is dangerous near electricals was told it was the humidity from opening doors with air conditioner, we shouldve been moved for them to investigate properly. had to have room service one night husband sick, no-one came to collect tray for 2 days even though i notified them and left it outside our door. a minor thing but for a 4.5-5 star hotel shouldve been fixed immediately. massages at mangoe were superb.would recommend to stay a few nights.

jane C.
Canada
14 juin 2012
wonderful
design, staff, food,
we came off a sail boat and lapped in the luxury of the hotel. the design is superb. we were upgraded to a beautiful, huge, quiet room. the decor was smashing, honouring the tin mining that was so important to thailand. the staff was friendly, the service excellent. we found it tricky finding our way around the grounds. maybe our map skills are weak. maybe the ongoing construction. in spite of one pool out, rain of the monsoon season, we loved our time there. i would return again, and i recommend it if you want a luxurious fancy hotel experience.

James D.
Australie
13 juin 2012
wow what a beautiful hotel
the grounds
like a few hotels in the nai yang area the gardens and water features here are amazing, but this hotel are the best I've seen. the hotel is spread out over a large area, which makes for a lengthy walk to and from the room/beach, however they do offer lifts if you want. the rooms are very spacious and the go the extra mile to please you. the rooms are decorated with many frolics of the tin mining era of phuket

Daniel B.
Royaume-Uni
12 juin 2012
Perfect room, huge Premises
Rooms were large, great balcony with Bath on it, good facilities
I can't fault the rooms they were fantastic, everything you want from a place. The restaurant was good, but nothing unduly special. The setting is huge and it's easy to get lost when walking around as there arwn't enough signposts, that was a bit annoying at night.. Generally fantastic though.

Will K.
États-Unis
16 mai 2012
Tired hotel, unmotivated staff, BIG disappointment
Close to airport and away from central tourist area
This was our 2nd trip to Indigo Pearl, unfortunately this trip was the complete opposite from our experience in April 2008. The hotel is currently under a much needed renovation with key facilities closed such as the family pool, unique restaurant and bar with fantastic views. (no mention on the website) The property is aging and in need of TLC but in the meantime, can use a bit of tidying up…sweeping/cleaning & landscape grooming, removal of broken pool & beach chairs. The staff could use some training on how to work at a 5 Start hotel. Guests shouldn’t have to ask the wait staff to remove breakfast dishes from the table each morning nor should the staff ignore guests because they are too busy texting on their phones. The overall moral of the staff seems gloomy at best. We even had problems with scheduled activities at the Kids Club which was finally resolved after insisting on that particular activity and 2 phones calls later. The new beach set up is laughable. The hotel use to set up next to the public park and a Tuk Tuk would shuttle guests back and forth. The area was lovely and plenty of room vs the new area directly outside the back door of the hotel. Very cramped, inattentive staff combined with an extremely polluted beach. (unfortunately, not much the hotel can do about this) The one time “gem of a hotel” is certainly not of 5 Star standards now, especially charging $365 per night. Banyan Tree and other well know 5 Star hotels are charging less than this per night during the current season. Hello Indigo Pearl!!!! All of this was mentioned to the staff and unfortunately no adjustments were made. What a huge disappointment!