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2015
Très bien 7,9
selon 12150 avis

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Très bien



selon 12150 avis
  • État/propreté de l’hôtel 8,4
  • Équipements 7,8
  • Emplacement 7,6
  • Confort des chambres 8,3
  • Qualité du personnel 8,1
  • Rapport qualité-prix 8,0
  • Nourriture/restauration 6,9
Comptes-rendus vérifiés

Vishan W.
États-Unis
16 avril 2015
Good Hotel for the price, not a 5 star
Location, Price, clean
Was good location and 4star standard hotel. Price was good for the value.

WAI L.
Malaisie
15 avril 2015
Improve the shuttle bus service
Service, clealiness and decoration

Ho N.
Macao
14 avril 2015
Decent with nice bakery
cake location and staff
old hotel but nice location well maintained room

Louis L.
Hong Kong
14 avril 2015
Big welcoming in an upgraded room
They were polite , apologize for everything went wrong. Room service was fast and efficient. Shuttle bus to the pier in every half an hour
This was my second time I stayed in this hotel. The toilet bowl always had problems like last time, it was stuck and didn't flush away. The technician just spent 5 mins for pumping the toilet bowl to clear off the stuck, and I am really appreciate for his fast and efficient service. Then I was out for dinning and back to hotel in midnight. When I tried to take a shower, the bathtub was totally blocked, it didn't even drain off any water. I call them for fix, like before, they came in very quickly, used the same pump as they did in fixing the toilet bowl, he kept on pumping and pumping very hard, It was fixed in 20 minutes and left me a mess. I am not complaining this guy, but I really wondering why the cleaner of this room didn't notice there was a serious blockage problem when he/she did the room cleaning? It should be either he/she did not follow the routine cleaning procedure for tidy up the room or this room had been left empty for long long time with nobody staying in. When I called the reception to find it out, he promised to upgrade my room 2 floor upstair. I sincerely thanks him for upgrading me to a smaller room but with the same facilities. I thought I would have a good sleep in this room. However, when I went to toilet in mid nite, I saw there was a big cockroach, it was walking calmly in the toilet and ignore me getting in its habitat. It was a biggest welcoming in this hotel which I ever seen. It didn't sleep at all and check out very early in the morning

Bing D.
Singapour
14 avril 2015
very good hotel to see the historical Macau
1. Good location, walking distance to the historical district, 2. Hotel staffs are very friendly, and speak good English, 3. Rooms are spacious compared to Hong Kong hotels
A hotel staff helped me changed to a king size bed room, although the window faces an unfinished building, the view is not that good, but I think it's ok. This hotel is very near to the historical district, 10 to 15 mins by walking. There is a residential area just beside the hotel, with very good eateries, good places to know about the locals too.

xuetfern T.
Malaisie
12 avril 2015
efficient and friendly staff, clean room
free shuttle bus to the other locations, clean room,efficient and nice staff
good

Nicholas T.
Canada
12 avril 2015
Good hotel for first timer's to Macau.
Great Location, Decent Pricing, Nice Customer Service.
Very good location for first timers. Free hotel Shuttle at the Pier. Very close to Ruin's of St. Paul and shopping area (gifts and snacks). Hotel a little bit older but still kept in good shape. Has hotel shuttle to city center and other attractions (eg. Macau Tower).

Thomas W.
Chine
12 avril 2015
Comfortable, good location, many local restaurants
many local restaurants around, clean and real king size bed

Su C.
Malaisie
11 avril 2015
Strategic
Location
Good

KAH N.
Malaisie
11 avril 2015
long check in and check out process
Good Size, location and cleaniness
As a 5 star hotel, the check in and check out process takes more than half an hour. As I have prepaid my room and didn't use any of the in room service or mini bar items, it took me half an 40 minutes just to drop off my room keys and nearly cost me to miss my flight.