Retour aux infos de l'hôtel

Fantastique 8,2
selon 805 avis

Avis récents

Choisissez le type de voyageur
Fantastique



selon 805 avis
  • État/propreté de l’hôtel 8,4
  • Équipements 7,6
  • Emplacement 8,9
  • Confort des chambres 8,4
  • Qualité du personnel 8,3
  • Rapport qualité-prix 7,8
  • Nourriture/restauration 7,5
Trier par

james H., Singapour
Couples
Séjour de 3 nuits en avril 2016
Dispute with the hotel rate when checking out
My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.
Avis déposé le 29 avril 2016

Tuan L., Singapour
Voyageurs solitaires
Séjour de 1 nuit en avril 2016
Upgrade
free upgraded room.
Avis déposé le 25 avril 2016

Seow Y., Singapour
Couples
Séjour de 2 nuits en avril 2016
Decent
First time here. Expected more.
Avis déposé le 18 avril 2016

lim K., Malaisie
Familles & enfants plus âgés
Séjour de 2 nuits en mai 2015
Hotel condition
The hotel is clean and easy access to tourist area
Avis déposé le 15 avril 2016

Pei O., Malaisie
Groupes
Séjour de 1 nuit en juillet 2015
Not bad. Value for money
There's a "canteen" located in their casino, food not bad and very cheap. Remember to try..
Avis déposé le 03 avril 2016

Cheong N., Macao
Voyageurs solitaires
Séjour de 1 nuit en juillet 2015
clean room with nice view
good location to go shopping and walk around
Avis déposé le 23 mars 2016

Yi-hui L., Taïwan
Groupes
Séjour de 2 nuits en janvier 2016
good
good
Avis déposé le 22 février 2016

Anna Y., Canada
Couples
Séjour de 3 nuits en décembre 2015
Location , location , location!
Almost all the staff we encountered provide excellent service
The only complain I have is only one floor is non smoking and we did not get the room on that floor, but that's not the hotel fault because the clientele of the hotel and most gamblers smoke, they have to accommodate that, but the hotel did their best to help us with the smell by providing air filter and freshener in the room and it helps
Avis déposé le 30 décembre 2015

Chieu T., Malaisie
Familles & jeunes enfants
Séjour de 2 nuits en décembre 2015
Could be better
Location
So, so. Request non smoking room but room have very strong smoking smell. Room assigned to get no view n the breakfast price for child is over price as the varianty not much but charger at mop 99 which kids is small eated only.
Avis déposé le 28 décembre 2015

Tsz Y., Hong Kong
Voyageurs d'affaires
Séjour de 1 nuit en août 2015
Good location & service
Clean. Good condition. Nice scenery
Offered for free upgrade to most superior room. Over all was a nice experience. Breakfast is just so-so though
Avis déposé le 14 décembre 2015