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selon 335 avis
  • État/propreté de l’hôtel 5,2
  • Équipements 5,0
  • Emplacement 7,8
  • Confort des chambres 6,1
  • Qualité du personnel 5,8
  • Rapport qualité-prix 5,9
  • Nourriture/restauration 5,8
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MARSENIA H.
Indonésie
02 février 2016
simple and clean
it's an old hotel however, it is still quite clean and satisfactory

Steven S.
Brunei
21 janvier 2016
The aircondition is not cold.
The whole hotel air condition is not cool, what more for the rooms. The toilet look very old and in poor stage. The breakfast is simple not much choices. I book for 5 night stay and I only manage to stay 1 night only. The 4 night I book another hotel to stay.

Ika P.
Indonésie
18 janvier 2016
BAD SERVICE
The location near Train Station
I made the reservation for my colleague at this hotel because he will catch morning Train, finally he check out on 21.30 at the same day he check in because the Air conditioner (AC) on the room not working. It's Surabaya, the weather is really hot, he can't go to sleep without the AC. The hotel staff try to fix it but no improvement, the front desk said there no other room available to change and they didn't do anything about it. At least suggest or offer other hotel near them, but NO they didn't do it. It's a bad service, finally my colleague move to other hotel in front of this hotel.

alfrino A.
Indonésie
29 décembre 2015
OK
OK, OK, OK
OK

kriskuarto T.
Indonésie
24 décembre 2015
Location
Location location location
It was okay

endang W.
Indonésie
23 décembre 2015
Need renovation on room
Good location n Large room

sri S.
Indonésie
20 décembre 2015
seems because properties and premises old ones and
i like the interior it's comfortable
the only things i dont like its premises they have to changes especially bed its so smelly and also looks like they don't changes

redi W.
Indonésie
06 décembre 2015
Good value. Very close with train station
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simon E.
Royaume-Uni
26 novembre 2015
Nice week in Surabaya
Location, location, location.
Hotel was a great base for out visit to Surabaya. Room and staff were fine; a bit disappointed with the breakfast buffet and on the last couple of days we ate outside the hotel in the morning. Very good value for money

Bagus W.
Indonésie
26 novembre 2015
located in strategic place, poor maintenance
Located in the strategic place
Bad Plumbing, not clean