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2015
Fantastique 8,4
selon 12760 avis

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Fantastique



selon 12760 avis
  • État/propreté de l’hôtel 8,9
  • Équipements 8,6
  • Emplacement 8,4
  • Confort des chambres 8,7
  • Qualité du personnel 8,5
  • Rapport qualité-prix 8,3
  • Nourriture/restauration 7,5

Siew L.
Malaisie
04 décembre 2015
The room is clean and the staffs are helpful.
Cleanliness, staffs performance, location
Good location. The room is clean and the staffs are helpful.

Huang L.
Singapour
04 décembre 2015
no comment
counter staff are friendly.
Good

Lee L.
Singapour
03 décembre 2015
Great Location, Great Comfort, Good Food!
the good Location, clean and comfortable rooms and good food
The stay was excellent with the hotel room being clean and comfortable. The hotel is located near to local shopping streets with Food outlets within walking distance.

Foong F.
Malaisie
03 décembre 2015
Superb Hotel
-great location adjacent to shopping mall and nearby markets

Lucas W.
États-Unis
03 décembre 2015
Excellent trip.
location, clean and size.
It was wonderful and looking forward to staying there soon.

Lay A.
Malaisie
03 décembre 2015
Great hotel!
next to new shopping mall MOKO, near to mongkok east MTR station, hotel is clean and good service
We enjoyed our 4 nights stay @ Royal Plaza and happy with their service too.

Soh M.
Singapour
03 décembre 2015
Hotel lost my backpack and not compensating me
The stay was my worse experience in my entire traveling life!My backpack was not offload from the taxi by the Royal Plaza bellboy when I arrived at the hotel. The backpack was discovered lost after I have checked into the room and the bellboy took all my baggage to my room. When I get down the taxi after paying for my fare, my baggage are no longer to be seen and the next passenger items are already at the back of the taxi, thus i was not able to check if everything was off loaded. In my heart thinking, how could a SO CALLED 5 STAR service be lousy right? After i return back to Singapore which is 6 days later from the date of incident, i wrote an email to the hotel then SOMEONE started to check with the taxi company and the relevant places on my lost backpack which contains some valuable items. When I was at the hotel no one wanted to help and I have to keep calling the concierge or make my way to the concierge to enquire about my lost backpack, they cannot be bothered and give me the irritated look. I don't think this is the service a 5 star hotel should be giving, if they take the initiative to help and check around on the day of incident or the following, my backpack would be back with me and not wait till i return and sent them an email then they take actions. Now, the hotel is pushing the blame and responsibility to the police as i have made a police report and NO compensation will be done on their part.Be aware when staying at this hotel. Lousy service given for a 5 star hotel !I will not stay in this hotel anymore.

See K.
Malaisie
03 décembre 2015
Quite good
Comfortable,convenient,clean
Everything good except the check in time take quite long

Aileen A.
Philippines
02 décembre 2015
Hotel review
Great location, value for money, hotel ammenities
We had a pleasant stay at the hotel. The subway station are very accessible from the hotel and there are a lot of restaurant to choose from.

Charles L.
Singapour
02 décembre 2015
Awesome service
Prompt and superb customer service catered to the guests convenience
The beds were comfortable and the staff were very attentive and friendly