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selon 803 avis
  • État/propreté de l’hôtel 8,6
  • Équipements 8,1
  • Emplacement 7,4
  • Confort des chambres 8,8
  • Qualité du personnel 8,2
  • Rapport qualité-prix 8,2
  • Nourriture/restauration 6,1
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Comptes-rendus vérifiés

Bernhard S., Suisse
Couples
Séjour de 6 nuits en février 2015
Disappointing Stay
Location, quietness, layout
We have stayed at Chi Residences 5 times over the past 4 years (over 10 weeks in total), since its management changed hands. We were very impressed with our first stay, when the property was called La Rivage. We have noticed a steady decline in service levels especially over the last 2 years. We were very disappointed during our recent visit. I would like to elaborate further as follows; the day before we checked out we put the sign out to make up the room and when we returned late in the afternoon nothing was done. Towels and bed linen were never changed during our 6 night stay. We ran out of toilet paper and soap and had to request from the front desk. The window was so filthy that we couldn't enjoy the view. We also had lots of ants crawling on the bay window sitting area. Really disgusting, as this is directly related to the lack of cleanliness and maintenance. As a consequence, we have decided never to return, and look for alternative accommodation for our next visit. This is really sad, as the property has a lot going for it if it would be managed better. Good bye.
Avis déposé le 28 février 2015

chan M., Chine
Couples
Séjour de 1 nuit en février 2015
Nice seaview & mini kitchen, poor check-out staff
Wonderful seaview, nice kitchen with all necessary utensils, helpful check-in staff
Comfortable room. Good shower system. Two rooms per floor with separate lift lobbies which provide high privacy. Near tram & bus stops, supermarkets and wet markets. Convenient for people who like to cook. Very helpful and friendly check-in staff. Very slow check-out process which kept all the guests waiting. The check-out staff questioned different guests in an impolite way for 'missing / not-working items' which was originally missing/not-working while checked in. Suggest other travelers to check-out earlier and report any problem in the room in advanced. Only central heating system is available in winter. Not enough fresh air.
Avis déposé le 25 février 2015

Evannie Q., Philippines
Couples
Séjour de 2 nuits en février 2015
Lovely Hotel but Staff !
Big Rooms, great view, good price
Lovely place, stayed here before but staff was horrible. I had a few drops of my hair dye on the towels and they wanted me to pay for it. I told them those usually come off. In the end they made me wash the towels myself so I don't have to pay a ridiculous amount they said the value of those towels were.
Avis déposé le 22 février 2015

Shuk C., Hong Kong
Couples
Séjour de 1 nuit en février 2015
Very good
Staff are helpful, nice view and very reasonable price
very nice and helpful
Avis déposé le 20 février 2015

Candace C., États-Unis
Voyageurs solitaires
Séjour de 1 nuit en février 2015
Stay
Space, value, location
Great
Avis déposé le 16 février 2015

Yau T., Hong Kong
Familles & jeunes enfants
Séjour de 1 nuit en octobre 2014
Good view
Good view, quiet, near swimming pool
Avis déposé le 30 janvier 2015

Christina C., États-Unis
Voyageurs d'affaires
Séjour de 6 nuits en janvier 2015
posh home away from home
great layout. comfortable space for week long stays
best stay in HK ever. I didnt feel claustrophobic and it really felt like a very calm and quiet upscale apartment home away from the stressful crowds. Much needed after a full day in HK every day
Avis déposé le 27 janvier 2015

Chun S., Hong Kong
Couples
Séjour de 1 nuit en janvier 2015
Nice home
Nice view, clean and big room
It's good that I can stay with my little puppy!
Avis déposé le 22 janvier 2015

Youngmin O., Hong Kong
Couples
Séjour de 1 nuit en janvier 2015
good
big space, nice view, privacy
Avis déposé le 21 janvier 2015

Bernhard S., Suisse
Couples
Séjour de 13 nuits en décembre 2014
Good Stay
Spacious apartment, friendly staff, nice view
We enjoyed the spacious layout of the apartment, nice view overlooking the park & harbour. Will stay at Chi 138 again next time.
Avis déposé le 07 janvier 2015