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2015
Fantastique 8,6
selon 224 avis

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Fantastique



selon 224 avis
  • État/propreté de l’hôtel 9,2
  • Équipements 9,3
  • Emplacement 8,1
  • Confort des chambres 8,9
  • Qualité du personnel 9,0
  • Rapport qualité-prix 8,0
  • Nourriture/restauration 8,3

Lai L.
Hong Kong
05 avril 2016
Very nice hotel
A very nice 5 star hotel! good facilities and clean room! will choose this hotel again, but a bit expensive.

Veronica W.
Singapour
02 avril 2016
Spacious room, excellent buffet spread, 24 hours gym!
Next to the new Aeon Mall! Room is very spacious and bed is comfortable. Very good service! However pool can be bigger!

Adam H.
Royaume-Uni
15 février 2016
Good hotel but lacks aspects
Nice bright modern hotel but it lacks the fineness of good staffing. There was a big issue with hot water in the hotel and the pressure of the water so they just turned it off and then could not get it back on. Very annoying, no apology and very poor relations on staff and management which is disappointing.

NALAE K.
Corée du Sud
12 février 2016
Had a great stay
I have stayed here several times and this time was excellent as well. Staff performance was perfect such as calling taxi daily morning and catching small gecko in my room, etc. The best was swimming pool, their staffs were not distracting but quietly helpful. Not come to talk to me first but always wait for any request. I cannot find better place to stay in phnom penh beside of this hotel and I will stay Sofitel again as I always used to.

Nattaporn B.
Thaïlande
27 janvier 2016
Second time was even worst
Nice hotel but the staff performance is not up to the level
Overall experience was very good. Booked 2 rooms. We had to wait almost an hour for the staff to find our booking. Moreover, we paid for the breakfast but hotel staff say that it was not in the system. We did show the voucher but the staff say they didn't see in the system so they assumed that we didn't pay for it.

Tuan L.
Vietnam
11 janvier 2016
Great ambient but staff performance is pooring
Clean, nice decoration, nice pool
The hotel location is not so good, however, they have a great Indochina design and offer you a comfortable look and feel. Nice breakfast choice but if it is not include in the room then it is expensive with 45USD++/pax

Chu L.
Hong Kong
08 janvier 2016
great experience
food, facilities, rooms
good

Jose A.
Philippines
13 décembre 2015
a truly beautiful hotel
excellent room, excellent food and excellent service
i would definitely not hesitate to keep staying here in future visits to phnom penh

Timothy W.
Royaume-Uni
19 novembre 2015
A wonderful stay
Opulence, comfort, staff.
This is a splendid hotel in every respect and in keeping with the excellent standards manifested within the Sofitel brand. My room was extremely comfortable, I ate at all three restaurants within the hotel and the food was delicious.

Wong S.
Hong Kong
22 octobre 2015
Best hotel in Phnom Penh
very clean, huge room, excellent service
very nice, now there is a new Aeon Mall opened next to the hotel, which makes it so convenient. All facility is of very high standard.